About the Role
We are seeking an experienced Branch Manager to lead the overall performance and day-to-day operations of a full-service banking branch. This position is responsible for driving business development, growing customer relationships, achieving branch sales goals, and leading a high-performing team.
The ideal candidate will bring strong experience in branch banking, commercial banking, business development, and/or commercial lending, along with proven leadership and customer relationship management skills.
Key Responsibilities
- Lead and manage the overall sales, service, and operational performance of the branch.
- Develop and execute branch business plans to achieve growth, revenue, and profitability goals.
- Build and maintain relationships with existing and prospective consumer and commercial banking clients.
- Generate new business through outbound business development, client referrals, networking, and community engagement.
- Identify customer needs and recommend appropriate banking products and financial solutions.
- Partner with internal product specialists and business teams to expand client relationships and cross-sell banking services.
- Monitor branch sales and customer service performance against established goals and objectives.
- Recruit, train, coach, and manage branch employees while promoting a strong sales and service culture.
- Oversee employee performance, work assignments, development, and daily branch activities.
- Ensure branch operations comply with internal policies, procedures, applicable laws, and banking regulations.
- Maintain appropriate controls over branch assets, records, loan collateral, and securities.
- Prepare and review required financial, operational, and regulatory reports.
- Represent the bank at community events, business organizations, and networking activities to develop relationships and generate new business.
Qualifications
- 5+ years of banking or related financial services experience.
- 3+ years of supervisory or managerial experience.
- 3–5 years of relevant experience with strong knowledge of commercial lending and/or banking products.
- Demonstrated experience in business development, sales, and client relationship management.
- Ability to read, analyze, and interpret financial statements, including balance sheets.
- Strong leadership, communication, presentation, and customer service skills.
- Ability to effectively communicate with customers, employees, senior management, and community partners.
- High school diploma or GED preferred.
- Professional working proficiency in Mandarin and/or Cantonese is a plus.
Compensation
Base Salary: $67,000 – $120,000 per year
Final compensation will be determined based on relevant experience, skills, qualifications, and work location.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this position.
Equal Opportunity Employer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.