The person in this role is responsible for managing all aspects of the post-sale relations between 360Care and the contracted long-term care facilities.
Responsibilities:
Manages communication with facility contact, territory marketers, and other management.
Managing duties performed by the dental/ancillary coordinators assigned to the territories (i.e., planning and coordination of facility clinical visit schedules, etc.).
Editing and distributing schedule created by the dental/ancillary coordinators.
Responsible for managing direct reports.
Responsible for territory logistics including supply ordering and inventory management.
Submitting credentialing information to facilities for providers.
A high level of personal productivity.
A commitment to excellent customer service.
Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting suspected violations of law and Company policy.
Reacts positively to change and performs other duties as assigned.
Qualifications:
Requirements:
Bachelor’s Degree preferred, or equivalent experience
Minimum of 2 years management experience required
Electronic Medical Records experience required
Minimum of 5 years’ experience in operations and/or scheduling required
Front or back office medical/dental experience required
Proficiency with Microsoft Office required
Minimum Qualifications:
Critical thinking/Solutions-based skills required for a time sensitive environment.
Strong oral and written communication skills with attention to detail
Strong time management skills and ability to multi-task
Exceptional organizational, analytical, and problem-solving skills
Must be self-directed and able to meet deadlines.
We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.
We are an equal opportunity employer.
Numbers & Facts
Location
Perrysburg, Ohio
Skills
Analysis Skillsunmatched
Clinical Facilitiesunmatched
Communication Skillsunmatched
Corporate Lawunmatched
Corporate Policiesunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Electronic Medical Recordsunmatched
Facilities Managementunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Inventory Managementunmatched
Logisticsunmatched
Medical Officeunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Organizational Skillsunmatched
People Managementunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Schedule Developmentunmatched
Time Managementunmatched
Writing Skillsunmatched
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