Job Overview: As the face of Fidelity to our customers, you’ll build relationships by positively representing our products, solutions and legacy of service. You’ll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let’s talk.
The candidate for this position will be responsible for:
Ensuring delivery of superior customer service by all branch staff
Leading team to deepen customer relationships through value-add recommendations
Driving adoption of digital banking services through education and customer interaction
Ensuring operational and regulatory compliance of the branch
Requirements for the position include:
A bachelor’s degree in a business related field (may be waived in lieu of experience)
Excellent interpersonal, written, and verbal communication skills
A minimum of two years of supervisory experience
A minimum of two years of banking or financial services experience
A minimum of one year sales experience
The ability to work late and/or flexible hours
EEO/Veterans/Disabled
Numbers & Facts
Location
Wichita, Kansas
Skills
Banking Servicesunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Financial Servicesunmatched
Interpersonal Skillsunmatched
Maintain Complianceunmatched
People Managementunmatched
Presentation/Verbal Skillsunmatched
Salesunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Writing Skillsunmatched
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