Branch Operations Manager

SUMMARY

The IS Branch Ops Manager is the driving force behind the safety culture of our facilities. This role is fully responsible for budgets, capital expenditures, staff management and development, fleet maintenance, and compliance in the assigned locations. A IS Branch Ops Manager is a analytical person, able to quickly remedy a variety of situations, ensuring customer satisfaction. Safety and customer service are the top priorities for our Operation Managers

DUTIES AND RESPONSIBILITIES

• Creates and maintains an exceptional safety culture and leads by this example.
• Direct and optimize overall operations in the assigned geographic area.
• Ensure employees operate according to the company's goals, objectives and core values by monitoring and reinforcing employee compliance with company policies & procedures as well as government and industry regulations, ensuring staff are following safe work practices, completing job duties efficiently and that there is adequate support.
• Review operational reports with particular attention to operational problems, customer concerns, and regulatory compliance and safety issues, and provide operational input.
• Monitor overall branch performance with special attention to safety and environmental issues, providing solutions to problems that repeatedly affect branch performance or could lead to future issues.
• Conduct periodic field visits to evaluate project progress, inspect equipment, team performance and working environment.
• Work closely with Area management and HSE department to monitor safety statistics and ensure compliance with reporting procedures regarding accidents/incidents and reporting, reviewing important documents submitted.
• Aggressively market the Company services and seek growth opportunities in addition to maintaining collaborative and profitable relationships with customer organizations.
• Prepare annual budget, based on market projections, needs for refurbishments, capital expenditures and fleet additions including the enforcement of cost controls and general efficiencies to ensure achievement of financial targets and profit margins while monitoring of all repair and maintenance costs and taking corrective actions when required, planning, organizing, directing and controlling all major maintenance to provide AFE's to maintain budget guidelines.
• Monitor on-going updates of equipment and parts inventories and general purchasing process to ensure quality and cost effectiveness while ensuring 100% compliance with regulated certification requirements for equipment and personnel training.
• Identify and communicate potential growth opportunities for the company.

Provide overall leadership and direction to team members while maintaining a safe and secure environment.

• Other reasonable directives, responsibilities and activities may change or be assigned at any time with or without notice.

EXPERIENCE, EDUCATION AND REQUIREMENTS

• High school diploma or GED required.
• Bachelor's degree preferred.
• 5 years of operations industry experience.
• Leadership responsibilities in environmental remediation or hazardous waste.
• Experience leading safety programs.
• Knowledge of federal, state, and location hazardous waste and safety regulations.
• Driving record that meets company standards and current DMV printout, required.
• ICS 100, 200 & 700 Training preferred.
• 40-hour HAZWOPER certification preferred.

SKILLS AND COMPETENCIES

• Excellent critical thinking skills.
• Adaptive and flexible.
• Financial acumen.
• Strong verbal, written and presentation skills.
• Exemplary customer service skills.
• Proficient with Microsoft Office Suite.
• Safety conscious.

PHYSICAL DEMANDS AND ENVIRONMENTAL CONDITIONS

• Pushing / pulling on a frequent daily basis.
• Twisting / turning on a frequent daily basis.
• Lift items overhead on a frequent daily basis.
• Stand 6-8 hours per day.
• Crouching / stooping for prolonged periods.
• Typing / data entry on a frequent daily basis.
• Lifting / carrying up to 50 lbs. without assistance on a frequent daily basis.
• Ability to work in extreme conditions when required.