Branch Operations Services Technician

University of Washington

  • Seattle, Washington
  • 10 days ago
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    Skills

    • Compensation and Benefitsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Establish Prioritiesunmatched
    • Geneticsunmatched
    • Heavy Equipment/Vehiclesunmatched
    • Lift/Move 25 Poundsunmatched
    • Lift/Move 50 Poundsunmatched
    • Maintenance Servicesunmatched
    • Microsoft Excelunmatched
    • Microsoft Outlookunmatched
    • Microsoft Wordunmatched
    • Operational Supportunmatched
    • Operations Managementunmatched
    • People Managementunmatched
    • Problem Solving Skillsunmatched
    • Record Keepingunmatched
    • Willing to Travelunmatched

    Description

    Job Description

    The UW Libraries has an outstanding opportunity for a Branch Operations Technician to join their team.

    About this opportunity

    Under the general supervision of the Branch Operations Staff Supervisor, the Branch Operations Technician is part of a team responsible for providing public and collection maintenance services within Branch Operations Services. Work schedule during academic quarters is Monday – Friday, 9:45 a.m. – 6:15 p.m. May be scheduled days, evenings, weekends and holidays. Schedule may vary during interims and summer quarter.

    Key Responsibilities

    • Collection Maintenance Maintenance – including record updates, stacks maintenance, preservation review, and processing course reserves (40%).
    • Circulation Services – including resolving complex circulation problems, assisting users, and processing user appeals (40%.
    • Additional Duties – including support for operations, unit/departmental projects, and procedure review (20%).

    Required Qualifications

    To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

    Minimum Qualifications

    • High school graduation or equivalent AND three years of applicable library technical experience, including one year beyond the entry level OR equivalent education/experience.
    • Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager

    Additional Qualifications

    • Demonstrated commitment to customer service.
    • Demonstrated attention to detail and precision.
    • Demonstrated commitment to promoting equitable access and service to a diverse community.
    • Demonstrated ability to clearly explain complex services and policies in person, over the phone, and in written correspondence.
    • Demonstrated ability to prioritize tasks and work effectively under pressure with minimal supervision.

    Preferred Qualifications

    • Demonstrated experience with Microsoft Word, Excel, and Outlook.
    • Familiarity with Ex Libris's Alma and Primo systems.

    Working Conditions

    • Must be able to lift 25-50 pound boxes and crates and push heavy book trucks.
    • Ability to travel between branch libraries spread across the University of Washington Seattle campus.

    Compensation, Benefits and Position Details

    Pay Range Minimum:

    $45,144.00 annual

    Pay Range Maximum:

    $54,468.00 annual

    Other Compensation:

    -

    Benefits:

    For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

    Shift:

    First Shift (United States of America)

    Temporary or Regular?

    This is a regular position

    FTE (Full-Time Equivalent):

    100.00%

    Union/Bargaining Unit:

    WFSE Libraries

    About the UW 

    Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.  

    UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. 

    Our Commitment 

    The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

    To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or

    dso@uw.edu

    Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law

    Numbers & Facts

    LocationSeattle, Washington
    Websitewashington.edu/jobs/benefits-for-uw-staff

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