Branch Sales Manager, US Pest

Rentokil North America

Richland, MS

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JOB DETAILS

SKILLS

Analysis Skills, Budgeting, Business Model, Business Skills, Business Writing, Coaching, Communication Skills, Consumer Branding, Continuous Improvement, Cost Control, Customer Retention/Renewal, Customer Support/Service, Data Analysis, Detail Oriented, Employee Retention, Equipment Maintenance/Repair, Establish Priorities, Field Sales, Financial Analysis, Financial Services, Government Regulations, High School Diploma, Housekeeping/Cleaning, Leadership, Lift/Move 20 Pounds, Market Segmentation, Mathematics, Meet Sales Quota, Mentoring, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Needs Assessment, OSHA, Operational Support, Organizational Skills, Performance Analysis, Performance Management, Performance Metrics, Pest Control, Physical Demands, Presentation/Verbal Skills, Productivity Management, Project Tracking, RTX, Regulations, Reporting Skills, Residential Construction, Revenue Growth, Safety Compliance, Sales, Sales Analysis, Sales Management, Sales Operations, Sales Qualification, Sales Support, Scaffolding, Team Lead/Manager, Technical Training, Training/Teaching, Writing Skills

LOCATION

Richland, MS

POSTED

2 days ago

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

The Branch Sales Manager supports a branch in attaining sales goals and branch revenue objectives. They are responsible for improving the productivity of the assigned group of sales colleagues for residential products and services and provide mentoring and coaching to field sales professionals to maximize performance within their defined market.

Key Performance Indicators

Customer NPS

Revenue growth

Cost control

Customer retention

Colleague retention and engagement

Principal Duties and Responsibilities

Hire, onboard, train, manage & engage team of frontline sales colleagues in designated area

Support collaboration between Sales and Operations within territory, with the support of Operations to align goals and drive performance.

Lead weekly meetings with Team to monitor performance, and lead meetings focused on skill development, improving performance, and prioritized topics as needed.

If needed, provide ongoing technical training on services offered in the assigned territory.

Facilitate weekly, monthly and quarterly one-on-one debriefs with the team to build more effective communication, to understand training and development needs, and to provide insight for the improvement of sales activity performance.

Ensure that their team meet or exceed all activity standards for Field Sales Colleague performance (e.g., number of inspections per week), as well as other selected KPIs to meet and exceed sales targets.)

Set a strong example for their team in areas of personal character, commitment, organization, selling skills, and work habits.

Monitor progress against revenue objectives; jointly accountable with Operations for APITDA realization.

Monitor sales start rates through the key relationship with Operational Leadership

Serve as steward of the RentokilTerminix business model to ensure company programs and initiatives are delivered with excellence at the branch level.

Monitors, coaches and develops team to provide effective growth and development

Plan, organize and order any job-related items for new hires

Works with new hires to evaluate and identify opportunities for improvement in the Field and provide constructive feedback

Communicate to leader any team training needs for continuous improvement

Increases unit sales and dollars by implementing, teaching and enforcing company sales practices.

Works in the field with sales colleagues daily and maintains minimum sales activity requirements.

Monitors and ensures creative and methodically sound sales programs, proper use of sales materials and inventory of sales materials.

Sets an excellent management example and quality image

Critical Competencies

Pest & Termite Acumen (Mastery-Tech/Advanced-Sales)

Pest & Termite Mgt. Solutions (Advanced)

Home & Facility Construction Acumen (Foundational)

Residential Consumer/Customer Segments & Journeys (Advanced-Resi)

Commercial Customer Verticals, Segments & Journeys (Advanced-Commercial)

The RTX Way: Sales Process Commercial (Advanced-Commercial)

The RTX Way: Sales Process Residential (Advanced-Resi)

EHS/Safety & Compliance (Advanced)

Systems, Tools & Technology (Advanced)

Sales Financial, Business Acumen & Budgeting (Advanced)

Customer Service (Mastery)

Internal & External Communication (Mastery)

Selling Skills (Advanced-Tech/Mastery-Sales)

Attract & Retain Talent (Foundation)

Train, Coach & Develop (Advanced)

Lawn & Ornamental Sales process and Understanding (Advanced Market Specific)

Required Qualifications

Knowledge, Skills & Abilities

Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Ability to perform basic business mathematics and analyze sales data

Ability to acquire licenses/certificates as required by federal, state or local agencies

Minimum Educational Level/Certifications

At least one (1) year of Rentokil Terminix experience in designated field with RTX

High school diploma or GED (preferred)

Maintain licenses/certificates as required by federal, state, and/or local regulations

Must posses a valid driver's licensefrom state of residence

Physical Demands/Environmental Conditions

Moving up to 20 lbs. by lifting, carrying, pushing, pulling, or repositioning objects

Sitting, climbing, balancing, stooping, kneeling, crouching, and crawling

Working in damp and/or dusty locations, confined spaces, narrow aisles, or passageways

Going up and down stairs, ladders, scaffolding, ramps, and poles

Operating a motor vehicle safely

Ensuring vehicle and other equipment is maintained and kept clean

Wearing personal protective equipment, including OSHA-compliant respirators

Ability to perform detail-oriented activities at distances close to the eyes or within arm's reach

Ability to tolerate a variety of environmental conditions, including seasonal weather (extreme heat/cold)

Flexibility with working hours, including some evening and weekend work, a rotating on-call schedule, and extended (50-60 hours/

About the Company

Rentokil North America

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