Under direction from branch manager and assistant, provide prompt, efficient and friendly services to customers, involving receipt and payment of cash, and to recognize customer needs with suggestions appropriate to the bank's services
Follow established policies in accordance with the bank's and supervisor's direction
Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
Ensure that each personal banker/teller balances and assists in identifying any discrepancies
Ensure that all discrepancies are properly initialed and, if required, reported to the manager immediately
Accountable for personal achievement of monthly new account production as assigned by upper management
Participate in an active sales environment that may require in-store aisle prospecting
Attend business development calls, or other sales opportunities, with a member of management
Responsible for the guidance, development and assistance of personal banker growth and sales production
Sell and prepare money orders, cashier's checks, Bank-to-bank wires, and certificates of deposits
Provide bank services to a diverse customer base, including a large Spanish speaking population
Ensure that the appearance of the teller area and personnel are neat, organized and in accordance with bank policy
Regular and predictable attendance and punctuality
Other duties as assigned
Physical Requirements:
Required to stand or walk for extended periods of time dependent upon branch location
Operate a computer and other office machinery
Schedules are prepared based on business need and subject to change at any time
Ability to lift up to 50 lbs
FNBT is an equal opportunity employer.
Numbers & Facts
Location
Tyler, TX
Industry
Banking
Company Size
2,500 to 4,999 employees
Year Founded
2009
Website
https://www.1stnb.com/
About Company
Our History
First National Bank Texas (FNBT), First Convenience Bank (FCB), Fort Hood National Bank (FHNB), First Community Mortgage (FCM), and First Community Services (FCS) continue to thrive. Founded as First National Bank of Killeen in 1901, FNBT has been serving the community for over 120 years.
FNBT has become an industry leader in in-store banking. In the last ten years, we’ve steadily expanded our locations to over 330 banking centers and 340 Gold Key Network* ATMs across Texas, New Mexico, Arizona and Arkansas.
FNBT maintains a grassroots principle. We remain committed to providing a combination of modern convenience and old-fashioned service.
Why Choose Us?
Here in the FNBT family, we are fiercely proud of our past and excited about our bright future. Independently owned and operated with over 330 locations and 3100 employees state-wide, we offer growth and advancement in a fun and fast-paced environment.
We offer many advantages to our team members, some of the most notable benefits include: •Opportunities for advancement •Professional training •Performance incentive pay •Tuition assistance •Health benefits •Personal and vacation pay •401(k)
We are pleased you have considered advancing your career with us!
Skills
Banking Servicesunmatched
Business Developmentunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Lift/Move 50 Poundsunmatched
Office Equipmentunmatched
Organizational Skillsunmatched
Policy Developmentunmatched
Salesunmatched
Sales Prospectingunmatched
Spanish Languageunmatched
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