JOB REQUIREMENTS: We have an exciting opportunity for a passionate and
member-centric team member to join us as we expand into the Milwaukee
market. This is more than just a roleit's a chance to be a part of our
Fox future and bring our mission of building stronger financial futures
to new communities. We currently have a career opportunity for a
full-time Branch Team Lead I at our Elm Grove-Bluemound branch! The
Branch Team Lead I supervises, motivates, and trains branch team
members. Oversees the daily operation of the teller line and assists
with branch operations. Creates a positive first impression and
establishes strong member relationships. Processes basic and advanced
member transactions. Assists members with account maintenance and
problem resolution. The primary responsibilities of the Branch Team Lead
I role include but are not limited to: Promoting and upholding the Fox
Mission, Purpose, Vision, and Values Assisting with hiring, onboarding,
and training of new team members for the branch team Supporting the
growth and development of the branch team by partnering with the branch
manager to provide daily performance coaching and growth and development
coaching to team members Providing an exceptional experience for members
and ensuring the branch team is providing the same Assisting Manager
with daily responsibilities of branch operations, making sure teammates
are efficiently managing work duties Supporting Manager with service and
staffing levels of the branch, including MRO staff; making sure the
branch has adequate coverage and is responding to members' needs
quickly while ensuring the members' overall experience is of the
highest quality Assisting Manager in planning and facilitating Branch
Team Meetings regarding areas needing improvement, changes to
procedures, sharing new developments or services, and presenting general
information Maintaining a strong knowledge of credit union products and
services to confidently share features and benefits with members
Scheduling team members Performing branch audits Addressing escalated
member concerns efficiently Addressing team member concerns efficiently
Monitoring all branch activities to ensure compliance with established
credit union policies and procedures Processing member transactions and
account maintenance confidently, accurately, and efficiently and
assisting members with problem resolution Assisting Branch Team with
advanced transactions Opening new accounts while building member
relationships by uncovering member needs, suggesting products and
services, and providing overall member education Supporting Manager with
monitoring and achieving branch goals and other performance and
operational measures and ensuring that appropriate steps are taken to
correct unsatisfactory results Supporting Manager to ensure branch
facilities are maintained and serviced Positively representing Fox in
the community Assisting with team engagement efforts and encouraging and
developing team growth Candidates for the Branch Team Lead I position
should possess: Three to five years of similar or related experience
Previous supervisory experience is a plus but may not be required
Excellent attention to detail Excellent written and verbal communication
skills Strong time management, prioritization, and organizational skills
Ability to successfully resolve conflict and problem solve Strong
interpersonal skills necessary for coaching the team and supporting
credit union members Branch hours: Mon.-Fri. 8am-5:30pm, Sat. 9am-12pm
Fox Communities Credit Union is a $3 billion in assets community-based
credit union serving more than 130,000 members at over 20 locations. We
take pride in being a progressive, member-owned, full service financial
institution dedicated to serving the community. Fox Communities Credit
Union believes our team members are our most important asset. We offer a
great team environment, competitive salary and an xcellent benefit
package which includes, medical, dental, vision, life, short term and
long-term disability insurance, 401k (Roth and Traditional), which
includes company contributions including match, paid time off and
caregiver leave! As part of our commitment to the communities we serve
we also offer all team members Paid Volunteer Time Off! If you are
enthusiastic about a rewarding career with a successful & growing credit
union, apply now! Equal Opportunity Employer of Protected Veterans, and
Individuals with Disabilities. * OTHER EXPERIENCE AND
QUALIFICATIONS: Candidates for the Branch Team Lead I position should
possess: Three to five years of similar or related experience Previous
supervisory experience is a plus but may not be required Excellent
attention to detail Excellent written and verbal communication skills
Strong time management, prioritization, and organizational skills
Ability to successfully resolve conflict and problem solve Strong
interpersonal skills necessary for coaching the team and supporting
credit union members Branch hours: Mon.-Fri. 8am-5:30pm, Sat. 9am-12pm
* APPLICATION INSTRUCTIONS: Apply Online: www.foxcu.org
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FOX COMMUNITIES CREDIT UNION