Brand Advocate Analyst

Best Buy

Minneapolis, Minnesota

JOB DETAILS
SKILLS
Analysis Skills, Best Practices, Cross-Functional, Customer Experience, Customer Satisfaction, Data Analysis, Digital Asset Management, Industry/Trade Analysis, Market Share, Marketing, Merchandising, Performance Analysis, Performance Management, Product Lifecycle, Product Management, Retail, Revenue Growth, Style Guide, Trend Analysis, eCommerce
LOCATION
Minneapolis, Minnesota
POSTED
4 days ago

As the Brand Advocate Analyst on the Enterprise Product Management team, you'll analyze Best Buy's category performance and identify opportunities for improvement. You'll partner with a vendor and internal teams to drive positive customer experiences and increase Best Buy's customer satisfaction, revenue and market share. You'll contribute to content strategy, guidelines and best practices while identifying industry trends.

This role is hybrid, which means you will work some days on site at the Best Buy location listed on this posting and some days virtually from home or another non‑Best Buy location. The specific work arrangements vary by role and team, and the recruiter or hiring manager will provide additional details during the hiring process.

What you'll do
  • Deliver engaging, differentiated brand content on behalf of your assigned vendor that
  • meets Best Buy's style guide standards
  • Offering industry expertise in product data and digital experiences
  • Provide updates on product attributes, asset management and digital experiences
  • throughout the product lifecycle
  • Analyze content performance provide recommendations to enhance customer
  • experience, improve conversion and grow incremental revenue
  • Escalate any issues or non-compliance situations through the appropriate channels
  • Maximize performance through effective partnerships and collaboration among peers
  • and cross-functional teams.

Basic qualifications
  • 1 year of experience in e-commerce, retail, marketing, merchandising, data analytics, or

About the Company

B

Best Buy

Energetic teams. Fun atmosphere. Exciting opportunities.

That’s what you’ll find at Best Buy. Care to join us?

You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.

Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.

When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.

So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1966
WEBSITE
http://www.bestbuy-jobs.com/