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Brand Ambassador & Retail Marketing Representative - Renewal By Andersen

Acosta

Greensboro, NC

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JOB DETAILS
SKILLS
Brand Marketing (Branding), Campaigns, Communication Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Customer Training, Driver's License, Event Marketing, Field Sales, Healthcare, Hubs, Interpersonal Skills, Lead Generation, Lead Management, Leadership, Lift/Move 50 Pounds, Marketing, Marketing Campaign, Multitasking, Needs Assessment, Organizational Skills, Prescription Drugs, Presentation/Verbal Skills, Process Improvement, RSVP (Reservation Protocol), Retail, Sales, Sales Prospecting, Sales Strategy, Stewardship, Willing to Travel, Writing Skills
LOCATION
Greensboro, NC
POSTED
Today
Job Description

Brand Ambassador & Retail Marketing Representative - Make an Impact and Grow Your Career

Location: Greensboro, North Carolina

Are you a people-first professional who thrives in fast-paced retail and event environments? Do you enjoy connecting with customers, creating memorable experiences, and being rewarded for your results?

If so, this is your opportunity to join a high-energy team where your personality, communication skills, and drive can make a real impact. As a Brand Ambassador & Retail Marketing Representative, you'll be the face of Renewal by Andersen in retail stores, events, and showroom locations-engaging prospective customers, building brand awareness, generating leads, and helping deliver a world-class homeowner experience. This is a great role for someone who is outgoing, self-motivated, and excited about career growth with a trusted national brand.

Responsibilities

What You'll Do
  • Serve as a brand ambassador at retail stores, events, showroom locations, and RSVP opportunities by creating a welcoming, professional, and engaging customer experience
  • Educate prospective customers on Renewal by Andersen products, the customer journey, and the sales process through clear and confident conversations
  • Guide customers through meaningful conversations to understand their needs and determine how we can best help them
  • Follow the lead management process to generate and set qualified appointments while meeting appointment conversion goals within established guidelines
  • Support event and retail marketing efforts through event participation, showroom schedule coordination, and execution of special requests as needed
  • Set up and tear down booth space, displays, and marketing materials to ensure every location is presentation-ready and on brand
  • Track, report, and accurately enter marketing and lead activity into the CRM system to support campaign visibility and follow-up
  • Deliver a world-class homeowner experience by setting clear expectations, communicating effectively, and bringing our brand promise to life in every interaction
What's In It for You
  • Hourly pay plus bonus incentive opportunities based on performance
  • Comprehensive benefits package designed to support your health, well-being, and future
  • Medical, dental, vision, and prescription coverage
401(k) plan with employer contributions and company match

Profit sharing opportunities

Tax-advantaged accounts for healthcare expenses

Paid time off, paid holidays, paid maternity leave, and paid parental leave

Life insurance and dependent care flexible spending account
  • Career growth planning and access to nationwide career opportunities with a respected, innovative company
Qualifications

What You Bring
  • Customer service, retail, event marketing, brand ambassador, or lead generation experience preferred
  • Excellent verbal and written communication skills with strong interpersonal, organizational, and coordination abilities
  • Ability to manage multiple priorities and time-sensitive activities in a fast-moving environment
  • Flexible, dependable, customer-focused, and open to changing schedules, processes, and team needs
  • Self-motivated with the ability to work independently and complete projects with minimal supervision
  • Comfortable using CRM tools and accurately tracking customer and marketing activity
  • Valid driver's license and reliable transportation to travel to job sites throughout the region
  • Ability to lift up to 50 pounds and drive for extended periods of time as needed
Why You'll Love This Role
  • You enjoy interacting with people and making a positive impression
  • You thrive in fast-paced environments and love variety in your day
  • You want to grow your career with a trusted, innovative company
  • You're excited to represent a brand known for quality and customer satisfaction
Our Values

ANDERSEN CORPORATE VALUES
  • Values define us-they speak to our past and guide our future. They are the foundation of what makes us Andersen.
  • Each employee is responsible for upholding these values in their daily activities:
  • Excellence - We will build customer trust and loyalty by understanding and caring about exceeding customers' expectations for enduring quality and responsiveness.
  • Integrity - We take pride in our commitment to do the right thing by demonstrating fairness, integrity and high ethical standards in all of our actions.
  • Innovation - We will uphold our legacy of innovation and embrace change in all areas of our business as a means of attaining and sustaining leadership.
  • Partnership - We will cultivate successful relationships with everyone in our business circle and strengthen them through shared values, common goals and active participation.
  • Corporate Citizenship - We will continue our longstanding commitment to leadership in environmental stewardship and to make a positive impact in the communities in which we live

ANDERSEN "CODE OF BUSINESS CONDUCT"

Each employee is responsible for adhering to the Andersen Code of Business Conduct.

About Us

Typically, a mosaic is where all the pieces fit together nicely. That's not us. This Mosaic is where every piece stands out. That's because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.

As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn't just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we've spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.

From awareness, to earned, brand equity, consideration, and sales - we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action - whether it's a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what's next.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

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