Brand Ambassador Supervisor

Description:

Competitive Hourly Pay + Bonus

Only seeking applicants local to the Austin area

This application is open for candidates that reside in the South/Central Austin & Kyle area.

Must be willing to commute to all the Costco & Lowes in stores through out Austin, San Antonio and College Station. 

At ABC Home & Commercial Services, we’re a family-owned company with 75 years of service and over 1,000 employees across Central and South Texas. We believe in supporting our team, serving others, and creating positive experiences for every customer we meet.

Compensation, Schedule & Location:

Compensation: Hourly Pay + Bonus (semi-monthly).

Schedule: Wednesday–Sunday* (Mondays & Tuesdays off)

Shift: Possible Start time is 8:30 AM with a standard 8-hour shift, plus occasional 2 hours of overtime.
Location: Travel required to Costco & Lowes stores through out Austin, San Antonio and College Station.

How You'll Make an Impact:

As an ABC Brand Ambassador Supervisor, you're primary responsibility is to conduct initial interviews, train, supervise, and coordinate schedules and activities of Brand Ambassadors who set leads for in-home consultations (while at one or more of the locations of our partners) for the custom installation or replacement of water treatment systems, or air conditioning and heating systems. When possible, the Supervisor will be expected to also serve in the role of a Brand Ambassador. Brand Ambassadors must be friendly, assertive and energetic at all times and must possess the ability to speak respectfully and persuasively with all types of people and demonstrate a great work ethic, positive attitude and self-motivation.

Requirements:

What You'll Bring:   

• Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
• Merchandising experience (preferred) and supervision experience (required). Excellent verbal communication skills.
• Ability to build rapport with members/clients.
• Prior experience in sales, marketing or customer service is preferred.
• Outgoing personality and passion for speaking with people (in a public setting). Strong organizational skills.
• High school diploma or GED equivalent 
• Must be capable of standing for long periods of time.
• Ability to stay focused in an environment that may be prone to continuous distractions and interruptions.
• Ability to work weekends with minimal supervision required.
• Required to operate a company vehicle and observe all related company driving policies.
• Able to drive a vehicle and safely enter and exit a truck or car 
• Ability to drive an automatic transmission vehicle. 

What We Offer:

• Health, Dental, Vision & Life Insurance
• 401(k) with company matching
• Paid vacation and sick leave (PTO)
• Participation in Profit Sharing Plan
• Lead Now Program for all employees to increase earnings and pay
• Company clubs & committees, and company outings
• Paid trainings and development opportunities
• Tuition reimbursement
• Educational scholarships for employees and family members
• Wellness program, including paid Gold's gym membership
• Volunteer Engagement Program: 16 hrs. a year of Approved Volunteer Time Off (VTO)

What You'll Do:  

• Conduct initial interviews, train, coordinate schedules and supervise the Brand Ambassador team.
• Develop and maintain highly productive and positive business relationships with employees, supervisors and managers of each warehouse location.
• Coordination with service managers, sales people and ABC Lead Coordinator for scheduling and reviewing lead generation goals and execution.
• Set-up, coordination, take-down and storage of road-show displays; maintaining kiosk displays (including graphics and adequate supply of brochures).
• Set sales calls in the warehouse lead-management system.
• Representing and/or marketing the brands (and products/services) of the warehouse company (e.g., Costco, Lowes), the manufacturing company (e.g., Lennox, Carrier or EcoWater) and the service company (ABC Home & Commercial) in a highly positive, professional and courteous manner.
• Ensuring a professional impression of all companies at all times and in all circumstances (even if the only exchange is a friendly “smile”).
• Developing and maintaining an outstanding knowledge of product lines and services. 
• Documenting and/or updating customer records and interactions as required.
• Setting appointments for in-home consultation with ABC sales specialists. 
• Exhibits commitment to ABC’s Core Behaviors.

Important - Application Completion Instructions:

After you submit your application, you will receive a confirmation that it has been successfully submitted. You will then be automatically redirected to complete the second and final step of the application process—our Predictive Index Assessment.

This assessment is a required part of the application and typically takes 3 minutes or less to complete. Once you finish the assessment, you will receive a copy of your results via email from The Predictive Index for your records. Please note: The Recruitment Team will only review applications from candidates who have completed both the application and the required Predictive Index Assessment.

ABC is an Equal Opportunity Employer and participates in the E-Verify Program.

Please note thatif an offer is extended, we conduct the following pre-employment screenings:  drug screen, physical exam, physical performance evaluation (PPE), E-Verify (I-9), comprehensive criminal background check, and a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver’s license with an issue date of at least five years prior to the date of application. Because of our commercial auto insurance requirements, candidates must have a minimum of five consecutive (current and most recent) years of verifiable good driving history. This requirement applies only to the most recent five years of driving history, not total lifetime driving experience. Any DWI/DUI within the past four years may impact eligibility for employment and may result in withdrawal of a conditional offer. In addition to ABC’s pre-employment screening, applicants must also meet Costco’s background check requirements to be authorized to access Costco property or interact with its members.

*As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company’s operations.

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