Bread Packaging Manager - Seattle

Summary: The Bread Packaging Supervisor supports night delivery and expediting operations to ensure that our customers receive accurate orders of high-quality products safely and on time. The Bread Packaging Supervisor leads the floor team during their shift, coordinates between departments, and provides clear communication and support to keep operations running smoothly. This role focuses on hands-on leadership, coaching, and ensuring product quality, food safety, and workplace organization. 

Compensation: $29.56/hour, ($61,484.80 full-time annual equivalent + overtime)

• Full-time role
• Non-exempt, overtime eligible

Reports To: Delivery Manager / Assistant Delivery Manager 

Specific requirements: Weekends and holidays as needed.

Schedule: This is a full-time, hourly position. The Bread Packaging Manager typically works 5-night shifts per week, with occasional. overtime or schedule adjustments for special needs or emergencies. The Bread Packaging Manager balances limited administrative duties with time on the floor as a high-functioning crew member. 

Key Responsibilities: 

• Lead nightly expediting operations to ensure accurate order fulfillment and high product quality. Champion Grand Central Bakery’s commitment to excellence by ensuring all product is packed with care, precision, and urgency. Promote consistent execution and a culture of accountability aligned with our mission to deliver handcrafted, delicious food. 

• Coordinate with Bread Production, Sales and Delivery teams to manage workflow and resolve issues. Act as a reliable liaison between departments to foster teamwork and transparency. Encourage problem-solving approaches that reflect our values of collaboration, respect, and continuous improvement. 

• Deliver excellent customer service and support problem resolution as needed. Model and reinforce service that reflects our values—kindness, hospitality, and attentiveness. Seek proactive solutions to customer issues while preserving product integrity and team morale. 

• Maintain food safety standards, clean work areas, and complete daily checklists and forms. Uphold health and safety practices that reflect our responsibility to our customers, team members, and the community. Promote food safety as a shared value through training, oversight, and personal example. 

• Support and train expediting team members on job duties, safety, and quality procedures. Invest in team development by coaching crew members to grow skills and confidence. Emphasize safety, attention to detail, and our shared responsibility to deliver excellence in every box. 

• Communicate effectively with team members and supervisors, sharing updates, shortages, and adjustments. Contribute to an open and respectful communication culture. Use tools like Microsoft Teams and email to keep key stakeholders informed and approach every interaction with professionalism and clarity. 

• Monitor packaging supply inventory and notify leads of low stock. Take ownership of supply readiness to avoid disruptions in workflow. Align with our value of resource stewardship by reducing waste and anticipating needs through consistent checks. 

• Submit basic maintenance requests and ensure the equipment is clean and working. Demonstrate care for shared spaces and tools by initiating timely FMX requests and leading by example in maintaining equipment hygiene, supporting both safety and efficiency goals. 

• Lead shift huddles and contributes to a positive, respectful, and inclusive team culture. Use daily team touchpoints to celebrate wins, share updates, and promote our inclusive values. Ensure every crew member feels heard, respected, and aligned with our company mission. 

• Coach team members in the moment and escalate larger issues to the Delivery Manager. Provide constructive, respectful feedback to support individual growth and team success. Know when to escalate issues with empathy and urgency, contributing to a culture of continuous learning and accountability. 

• This job description outlines key duties and expectations but is not exhaustive. You may be asked to perform additional tasks as needed. 

Core Leadership Expectations     

• Above all, leaders at Grand Central Bakery set the best example of behavior, work ethic, and work quality.   

• All Grand Central Bakery leaders are expected to uphold Grand Central Bakery’s Mission, Vision, and Values while at work and when representing Grand Central Bakery in the community.   

• Consistently demonstrates values-driven leadership that helps to ensure a highly engaged and productive workforce.    

• Supports company programs and DEI goals that encourage an inclusive and diverse workforce by participating in activities to cultivate anti-racist and culturally inclusive practices.   

• Understands Grand Central Bakery's role in supporting our environment and communities and own role in meeting company goals and works with role to meet company goals.   

• Demonstrates problem solving skills by identifying and solving problems in a timely manner. Reaches out to appropriate resources for assistance.  Proactively comes to the table with ideas and solutions that demonstrate a spirit of continuous improvement.   

• Establishes priorities based on Grand Central Bakery's MVV, strategic plan, and initiatives. Constantly reassesses the situation to ensure correct priorities; is able to switch gears easily between different issues, changing priorities; continually asks “what is the best use of my time now?”  

• Cultivates an environment for the organization in which people and relationships are valued.   

• Builds and maintains professional relationships. Works to build trust and understanding.   

Communication   

• Serves a vital role as a conduit for the positive, constructive flow of information at all levels – staying current on and sharing enthusiasm for companywide internal and external initiatives supporting our mission and brand.  

• Communicates respectfully and professionally at all levels.   

• Proactively comes to the table with ideas and solutions that demonstrate a spirit of continuous improvement.     

• Communicates important information in a timely way that is clear, accurate and productive both verbally and in writing.   

People Management  

• Develops strong teams that are aligned with Grand Central Bakery’s MVV by recruiting, hiring, and training staff; providing continuous feedback through coaching, mentoring, and performance evaluations; recognizes and addresses performance issues in a timely manner.    

• Inspires and motivates, delegates effectively, sets clear expectations and holds crew accountable. Enforces company policies and procedures; completes tasks in a timely manner and trains the team to do the same.   

• Acts as the primary coach and trainer of team on all systems and procedures. Addresses concerns of the crew, seeking solutions to problems they encounter and evaluating their suggestions.  

• Is a visible, steady, and reliable team leader and is able to influence and motivate team members. Presents a positive presence and projects contagious enthusiasm. Communicates decisions and supporting rationale in a way that is respectful of others and their opinions.   

Financial Performance  

• Understands key financial metrics and clearly communicates financial goals to others.   

• Works to achieve financial goals and understands own role in achieving those goals.    

• Completes work related to financial operations accurately and on time.  

Knowledge, skills, and abilities: 

• Must be at least 18 years old  

• Ability to read, write, and speak English required; English/Spanish bilingual preferred.  

• Maintains a valid Food Handler's Card at all times and follows health department regulations at all times. 

• Knowledge of all health department regulations concerning food production and handling required.   

• Must be able to add, subtract and multiply with ease and accuracy. 
• Intermediate computer skills including use of Microsoft Outlook, Excel, Word, Teams, or comparable programs required.  

• 2 or more years’ experience working in a wholesale warehouse or delivery environment required.  

• 1 or more years of management or leadership experience required.  

• A passion for delicious food and exceptional customer service required. 

• HACCP experience preferred. 

• Familiarity with forklift and pallet jack preferred.

Tools and equipment:

·        Bread slicer

·        Handcart

·        Forklift

·        Pallet jack

·        Computer and office equipment

·        Tie machine

·        Scales

Physical information:  

S: Seldom (1-10%) O: Occasional (10-30%) F: Frequent (30%-70%) C: Constant (Over 70%) N/A: Not Applicable 

It is understood that this does not constitute an exhaustive list of the duties and responsibilities of this position but is offered as a general guideline of minimum essential expectations involved in this position.