The Holiday Inn Express St. Albans, a Colwen Hotels property, is seeking an engaging, friendly, detail-oriented Breakfast Attendant to join our Food and Beverage team. The primary responsibilities of this role include handling the setup and breakdown of the breakfast buffet, maintaining the dining area, ensuring food is available, and delivering exceptional guest service.
General Responsibilities:
Prep food offerings, set up food service area
Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible)
Answer questions regarding the menu
Maintain knowledge of all food items
Adhere to all applicable food safety regulation including correct time and temperature control and HAACP guidelines
Delivers food, beverages, condiments and other requested items
Ensure all food product meets specification, notify management of issues
Collect plates and clear table as guests finish their meal
Maintain cleanliness of kitchen, dining area and guest area during shift
Adhere to all applicable Colwen and brand standards for food and beverage service and compliance with state liquor policies
Maintain knowledge of guest rooms, amenities, features and services offered at the hotel
Clean designated areas in accordance with defined procedures, following proper set up and closing procedures
Ensure sideboards are adequately stocked
Set tables to standards, and that all items are clean and in good repair
Perform other related duties as assigned
Job Requirements:
Previous Food & Beverage experience preferred
Excellent interpersonal and customer service skills, ability to solve problems
Basic understanding of/or ability to learn basic sanitation and regulations for workplace safety
Basic understanding of or ability to learn food handling techniques, preparation, and cooking procedures
Ability to work quickly and efficiently
Organizational and time management skills
Ability to work with a team
Ability to maintain personal hygiene
Willingness to work rotational work schedule, including early mornings and/or nights, weekends and holidays
We’ve got you covered: Benefits & Perks:
Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan – Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family