Breakfast Attendant

Marriott International Inc

Marion, AR

JOB DETAILS
SKILLS
Cleanroom, Communication Skills, Compensation and Benefits, Customer Support/Service, Customer/Client Research, Employee Terminations, Establish Priorities, Food and Beverage Industry, Housekeeping/Cleaning, Microwaves, Presentation/Verbal Skills, Set Goals, Staff Requirements, Time Management
LOCATION
Marion, AR
POSTED
30+ days ago

Additional Information: This hotel is owned and operated by an independent franchisee, Yogi-Mahesh Corporation. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

The Breakfast Host/Hostess is responsible ensuring the highest level of guest satisfaction by offering friendly attentive service while maintaining the breakfast buffet.

Sets up and maintains breakfast area prior to and during the breakfast hours including:

  • Position all breakfast food and supplies on breakfast bar to ensure it is eye appealing, consistent with brand standards, and is convenient to serving the guests
  • Replenish foods as needed keeping everything stocked, fresh, and hot if necessary while considering the number of guests and breakfast closing time
  • Brew fresh coffee and tea regularly
  • Keep breakfast bar and breakfast room clean as guests enter and depart
  • Monitor guest's satisfaction

Complete closing checklist after hours including:

  • Sanitize counter, tables, equipment, and utensils
  • Break down and store food with labels to ensure freshness and minimize waste
  • Clean all equipment and machines: waffle, toaster, microwave, refrigerator, coffee, juice, etc.
  • Restock and set up as much of the breakfast area as possible
  • Vacuum carpets
  • Clean and mop all hard flooring
  • Remove trash
  • Clean all parts of tables and chairs
  • Dust all items in the lobby

Completes food and supply inventories

Ensures all food and beverage orders away as directed, dating all items

Ensures proper and safe use of cleaning chemicals

Clears off and wipe tables vacated by guests as soon as possible

Welcomes and interacts with guests providing prompt customer service

Complete necessary and routine food and health safety certifications and training

Follows all food safety and handling procedures as outlined by the hotel, federal, state and local laws

Sets up food and beverages when needed in the meeting rooms

Performs all other duties as may be assigned

Customer Service - Manages difficult or emotional client and employee situations; Responds promptly to client and employee needs; Solicits client feedback to improve service; Responds to requests for service and assistance; Meets commitments

Oral communication - speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; responds well to questions; Participates in meetings.

Time Management - Prioritizes work activities; uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.

Marriott Discounted stays. $12/$13

This company is an equal opportunity employer.

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About the Company

M

Marriott International Inc

Marriott International is the largest global hospitality company with 30 hotel brands represented in over 6,000 properties in 122 countries and growing.

Whether you are a seasoned hospitality professional or just beginning your career, Marriott has endless opportunities for you to explore. To search all jobs or learn more about Marriott careers

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Hotels and Lodging
FOUNDED
1927
WEBSITE
https://www.marriott.com/