Communication Skills, Customer Support/Service, Detail Oriented, Food Safety, Hotel Industry, Interpersonal Skills, Organizational Skills, Sanitation
Job Description:
We are in search of a Part-TimeBreakfast Attendant to join our team at Holiday Inn Express Heber. This position requires dedication to providing excellent service and creating a welcoming breakfast experience for guests.As a Breakfast Attendant, you will be responsible for ensuring the breakfast area is prepared, maintained, and cleaned efficiently. You must be detail-oriented, have a positive attitude, and be comfortable working early hours to ensure guests start their day off right.
Key Responsibilities:
- Arrive at 5:30 a.m. to begin setting up the breakfast area, including replenishing food items and ensuring everything is organized and presentable.
- Monitor and maintain the buffet during guest breakfast hours (6:30 a.m. to 10:00 a.m.), ensuring food items are fresh and properly stocked.
- Provide exceptional customer service, assisting guests with any breakfast-related inquiries or special requests.
- Ensure cleanliness and hygiene of the breakfast area, including tables, seating, and all serving stations.
- Follow food safety guidelines and adhere to hotel policies, including maintaining cleanliness and proper sanitation procedures.
- Ensure all breakfast equipment is functioning correctly, reporting any issues to management.
- Clear tables, reset for new guests, and maintain a clean and inviting atmosphere throughout breakfast hours.
- Clean and sanitize the breakfast area after breakfast service ends, completing all tasks before the shift concludes.
- Handle guest feedback and concerns professionally and escalate to management when necessary.
Requirements:
- Previous experience in customer service or hospitality is preferred.
- Ability to work early mornings, including weekends, with a flexible schedule (2-4 days a week).
- Ability to stand for extended periods of time and perform light physical tasks, including lifting and moving supplies.
- Strong communication and interpersonal skills, with a friendly and approachable demeanor.
- Ability to work efficiently and calmly in a fast-paced environment.
- Dependable and punctual with a strong work ethic.
- A positive attitude and the ability to work well both independently and as part of a team.
Schedule:
- Breakfast hours are from 6:30 a.m. to 10:00 a.m. with shift starting at 5:30 a.m. and ending when all tasks are completed.
Benefits:
- Competitive hourly wage (DOE $14-$16 per hour).
- Employee discounts on hotel services.
- A supportive and friendly work environment.
- Opportunities for growth within the hotel industry.
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HOLIDAY INN EXPRESS & SUITES HEBER