SUMMARY The Breakfast Server & Dishwasher plays a key role in delivering an exceptional morning experience for all guests. This position is responsible for maintaining a clean and sanitary back-of-house environment, rotating clean and dirty dishes, and ensuring the breakfast area remains fully stocked, organized, and welcoming. This role combines front-of-house guest service with back-of-house stewardship, supporting the overall success of the hotel’s breakfast operations. ESSENTIAL DUTIES & RESPONSIBILITIES Guest Service Maintains guest service as the primary focus of all daily activities. Demonstrates friendly, prompt, and attentive service to all guests. Ensures guests have a positive breakfast experience by keeping the dining area clean, stocked, and inviting. Responds to guest needs and inquiries quickly and professionally. Supports and adheres to all hotel service standards and guest service initiatives. Breakfast & Steward Operations Serve dishes and replenish items in the breakfast area throughout service hours. Rotate dirty and clean dishes to ensure consistent availability of service ware. Perform dishwashing, equipment washing, and silverware polishing as required. Maintain sanitation and cleanliness in all food preparation and storage areas. Keep back-of-house areas clean, including kitchen spaces, storage rooms, dish station, and service areas. Ensure hotel equipment is clean, well-maintained, and operating properly. Coordinate with breakfast attendants, cooks, and supervisors to anticipate needs and support smooth meal service. Assist with food transport, restocking, and basic prep as needed. Maintain adherence to safety, hygiene, and productivity standards at all times. Follow all policies outlined in the employee handbook and departmental guidelines. Uphold professional appearance standards, including proper uniform and nametag. Complete additional duties as assigned by management. QUALIFICATIONS Ability to perform responsibilities in a fast-paced, guest-facing environment. Must be a team player, helpful, and service-oriented. Skilled in basic problem solving and anticipating operational needs. Ability to read, speak, and understand basic English instructions and guest requests. Education: High School Diploma preferred, but not required. CERTIFICATES, LICENSES, REGISTRATIONS None required. PHYSICAL DEMANDS / WORK ENVIRONMENT Must be able to stand for extended periods. Requires bending, reaching, lifting, and carrying items as needed. Must be able to safely lift up to 50 lbs frequently and occasionally up to 100 lbs with proper technique. Work includes exposure to wet floors, hot equipment, and cleaning chemicals. |