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Skills
Coffee Makingunmatched
Customer Support/Serviceunmatched
Financial Managementunmatched
Food Servicesunmatched
Food and Beverage Industryunmatched
Interpersonal Skillsunmatched
Mathematicsunmatched
Regulatory Requirementsunmatched
Restaurantunmatched
Talent Managementunmatched
Description
Summary
Provides prompt and courteous food and beverage service to restaurant guests while maximizing
sales and guest satisfaction.
Duties/Tasks
Describes all menu items; methods of preparation and prices as needed. Works within policy to accommodate guest's special food requests. Documents legibly the guest's order information on guest checks.
Upsells established menu items or specials to maximize food and beverage revenues.
Serves menu items to guests in a prompt and courteous manner and according to established service standards.
Performs pre- and post-shift sidework; stocks service station, makes coffee, etc.
Forwards customer payments to cashier for completion of the transaction as outlined in cash and charge procedures; receives change from cashier and returns change promptly to guest.
May assist Greeter/Cashier with greeting and seating guests; may assist busperson with
clearing table and filling glasses.
JobRequirements:
Basic reading, writing and math. Food service experience with general knowledge of restaurant operations.
Customer Service and interpersonal skills.
Must meet legal age requirements of state.
ABOUT THE ORANIZATION: At Leisure Hotels & Resorts, our people define our success, and we work deliberately to grow and foster our internal culture. This cultivation over many years is what sets us apart and how we deliver results. Our fundamentals are rooted in honesty, transparency, fiscal responsibility, and talent management. We seek authentic team members with the same values who genuinely enjoy working with people, want to grow with us, and create unique guest experiences.