Coaching, Communication Skills, Customer Support/Service, Dental Insurance, Detail Oriented, Employee Assistance Plan, Food Delivery, Food Presentation, Food Quality, Food Services, Health Insurance, Housekeeping/Cleaning, Inventory Levels, Leadership, Lift/Move 30 Pounds, Multitasking, Operational Communications, Operations, Operations Management, Organizational Skills, People Management, Performance Metrics, Sanitation, Spa Services, Team Lead/Manager, Vision Plan
LOCATION
Ellsworth, ME
POSTED
3 days ago
Are you an early riser who enjoys leading a team and creating welcoming guest experiences? Home2 Suites by Hilton is seeking a friendly and dependable Breakfast Supervisor to lead our breakfast service team.
In this full-time, year-round role, you will oversee the daily breakfast operations, ensuring guests enjoy a clean, organized, and enjoyable dining experience each morning. You will play a key role in supporting team members, maintaining food presentation and cleanliness standards, and delivering exceptional hospitality. Working closely with hotel leadership and other departments, you will help create a positive start to each guest's day while ensuring efficient operations behind the scenes.
At Home2 Suites by Hilton, we are committed to providing modern comfort, friendly service, and an exceptional stay experience for every guest. As part of the Hilton brand family, we take pride in delivering hospitality that makes guests feel at home whether they stay one night, one week, or longer.
Witham Family Hotels has been recognized as one of the Best Places to Work in Maine since 2022, and we take pride in our culture of kindness, respect, inclusion, excellence, and family. Join a company where your work matters and your expertise is valued.
We are proud to be an equal opportunity employer and believe our strength lies in our differences.
Position Details:
Schedule: Full-Time, Year-Round
Shifts: Early mornings required; shifts vary and may include weekdays, weekends, and holidays
Location: Home2 Suites by Hilton
Amazing Benefits and Perks:
PTO (Paid Time Off): Earn up to 136 hours in your first year. The longer you're with us, the more you earn!
Health Insurance: Multiple plans, with 80% of the cost covered—including family options.
Dental & Vision Insurance: Our dental plan is a gem—up to 4 cleanings a year and more! We cover 80% of the cost. Vision plan also available.
401(k) plan: Up to a 4% match.
End of Season Bonus.
Heating Savings Program: Save on heating oil and propane through Irving and Dead River.
Core Values Program: Earn points for branded swag.
Life Insurance & AD&D: We cover the first $10,000, with additional voluntary coverage available.
Short-Term Disability: Provided at no cost.
Referral Bonus: Earn up to $1,000 per new full-time employee you refer.
Employee Discounts: Hotel stays, dining, and spa services at our properties and selected New England Inns & Resorts hotels.
Employee Recognition Programs.
Employee Assistance Program (EAP): Free and confidential counseling services.
Employee Relief Fund: Financial assistance for unexpected situations—funded primarily by our awesome team.
Annual Flu Shot Clinic.
Witham Family Hotels Gala: An annual celebration recognizing YOU!
Community Giving: The Witham Family Hotels Charitable Fund has donated over one million dollars to local organizations.
Key Responsibilities:
Lead and support the breakfast team to ensure exceptional guest service and efficient daily operations
Oversee breakfast setup, presentation, replenishment, and breakdown according to Hilton brand standards
Ensure food quality, cleanliness, and sanitation standards are consistently maintained
Monitor inventory levels and assist with ordering and stocking breakfast supplies
Train, coach, and support breakfast attendants and team members
Respond promptly and professionally to guest requests and concerns
Maintain a clean, organized, and welcoming breakfast area at all times
Assist with scheduling, daily preparation, and operational communication
Collaborate with front desk and housekeeping teams to ensure a seamless guest experience
Follow all food safety and health regulations
Skills & Requirements:
Previous food service or hospitality experience preferred
Supervisory or leadership experience preferred
Strong customer service and communication skills
Ability to multitask and lead in a fast-paced environment
Strong organizational skills and attention to detail
Ability to work early mornings, weekends, and holidays as needed
Ability to stand, walk, bend, and lift up to 30 lbs during shifts
Positive attitude and team-first mindset
Performance Measurement:
Success in this role will be measured by guest satisfaction, cleanliness and food presentation standards, operational efficiency, team performance, and adherence to Hilton brand expectations.
If you enjoy leading a team, creating positive guest experiences, and helping guests start their day off right, we would love to welcome you to Home2 Suites by Hilton as our next Breakfast Supervisor!