Brewista

7Crew Enterprises

  • Midland, TX
  • 30+ days ago
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    Skills

    • Beveragesunmatched
    • Brand Marketing (Branding)unmatched
    • Brewingunmatched
    • Cleaning Equipmentunmatched
    • Communication Skillsunmatched
    • Continuous Improvementunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Customer/Consumer Behaviorunmatched
    • Equipment Maintenance/Repairunmatched
    • Food Safetyunmatched
    • Ingredient Preparationunmatched
    • Loyalty Programsunmatched
    • Multitaskingunmatched
    • Order Processingunmatched
    • Organizational Skillsunmatched
    • Performance Managementunmatched
    • Point of Sale (POS) Systemsunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Quality Controlunmatched
    • Resolve Customer Issuesunmatched
    • Sanitationunmatched
    • Service Deliveryunmatched
    • Team Playerunmatched

    Description

    • Demonstrates the core values of 7 Brew by maintaining a consistently upbeat, positive, and energetic attitude that helps create a welcoming environment for every guest, regardless of how busy or stressful the shift becomes.

    • Greets each customer with genuine enthusiasm, making quick, friendly conversation that feels personal and authentic, helping build memorable interactions that differentiate 7 Brew from traditional drive-thru coffee experiences.

    • Takes customer orders accurately and efficiently through the drive-thru, using strong listening skills and a clear, friendly speaking voice to ensure every guest feels heard and cared for throughout the ordering process.

    • Prepares a wide range of beverages—including coffees, espressos, lattes, teas, energy drinks, shakes, and customized specialty creations—following all 7 Brew recipes, standards, portion guidelines, and beverage preparation procedures.

    • Checks each drink for accuracy, taste, temperature, and presentation before serving, ensuring that every product meets company quality expectations and maintains consistency across all menu items.

    • Works comfortably in a fast-paced, high-energy environment where multitasking is essential, handling order taking, drink preparation, cleaning duties, stocking tasks, and customer communication simultaneously.

    • Provides guests with recommendations or drink suggestions when asked, using strong product knowledge and awareness of the full menu and customization options to help customers discover new favorites.

    • Operates the point-of-sale (POS) system confidently and quickly, accurately entering orders, processing payments, giving correct change, and ensuring all transactions are completed smoothly and professionally.

    • Maintains a clean and organized workstation by regularly wiping surfaces, restocking supplies, organizing ingredients, handling trash, and ensuring the stand always looks presentable and ready for operations.

    • Adheres to all health, sanitation, and food safety standards, including proper handwashing, glove use, equipment cleaning, and safe handling of hot or cold beverage components.

    • Collaborates effectively with fellow Brewistas and shift leaders, communicating clearly and respectfully to keep the stand running smoothly, especially during peak rush times.

    • Responds calmly and helpfully to unexpected challenges—such as high order volume, equipment issues, or customer concerns—while maintaining composure and delivering excellent service.

    • Exhibits strong teamwork by assisting others without being asked, stepping into different roles as needed, and supporting coworkers to create a positive and productive work environment.

    • Takes direction from shift leads and managers with professionalism, openness, and a willingness to learn, continuously improving performance and adopting new skills or procedures when introduced.

    • Helps with opening and closing duties such as preparing ingredients, restocking stations, brewing coffee, cleaning machines, organizing the stand, and ensuring readiness for the next shift.

    • Stays knowledgeable about new drink items, seasonal beverages, promotions, and any recipe changes so that customers always receive accurate and up-to-date information.

    • Demonstrates physical stamina by standing for long periods, lifting supplies, moving quickly within a small work environment, and contributing consistently throughout the entire shift.

    • Handles customer concerns or complaints with patience and professionalism, seeking to resolve issues quickly and positively while upholding 7 Brew’s standards for customer satisfaction.

    • Actively contributes to the uplifting, fun, and sometimes “hype-filled” culture that 7 Brew is known for—supporting a lively atmosphere through encouragement, teamwork, and positive energy.

    • Ensures drive-thru speed goals are met by working efficiently, maintaining awareness of ticket times, and balancing quick service with careful quality control during busy periods.

    • Practices strong communication skills, both verbal and nonverbal, to coordinate workflow, keep track of orders, and maintain harmony among team members in a tight, fast-moving environment.

    • Protects company assets by following cash-handling guidelines, maintaining equipment properly, and reporting any issues or concerns to management promptly.

    • Demonstrates flexibility by adapting to differing shift needs, including mornings, afternoons, evenings, weekends, holidays, or varying business demands.

    • Understands and supports the overall mission of 7 Brew: to create positive, uplifting human connections through exceptional service and carefully crafted drinks that brighten each customer’s day.

    • Represents the brand with professionalism in appearance, behavior, and customer interactions, helping build loyalty and strengthening 7 Brew’s reputation in the community.

    • Takes personal responsibility for growth and improvement by embracing feedback, practicing new drink recipes, refining communication skills, and consistently working toward becoming a more skilled and dependable Brewista.

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    Numbers & Facts

    LocationMidland, TX

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