Broker Coordinator

Logistec Corp

Houston, TX

JOB DETAILS
SKILLS
Brokerage, Business Support, Cargo/Freight, Communication Skills, Continuous Improvement, Corporate Compliance, Corporate Policies, Customer Relations, Customer Support/Service, Data Analysis, Detail Oriented, Diversity, Establish Priorities, High School Diploma, Logistics, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Negotiation Skills, On Call, Onboarding, Operational Audit, Operational Support, Operations, Operations Management, Organizational Skills, Performance Metrics, Problem Solving Skills, Profit & Loss, Record Keeping, Regulations, Regulatory Requirements, Relationship Management, Reporting Skills, Sales Operations, Service Delivery, Shipping Documents, Supply Chain, Supply Chain Operations, Team Player, Time Management, Transportation Regulations
LOCATION
Houston, TX
POSTED
3 days ago

Overview Are you a detail-oriented logistics professional who thrives in a fast-paced environment and enjoys building strong relationships? At Logistec, we are looking for a Broker Coordinator who will play a key role in connecting customers with reliable transportation solutions while driving operational excellence. This is an opportunity to be part of a collaborative team where your ability to coordinate, problem-solve, and deliver exceptional service will directly contribute to the success of our customers and transportation partners. This position is located at Port of Manatee and it is not remote. The Broker Coordinator plays a critical role in supporting daily freight brokerage operations by coordinating shipments, managing carrier relationships, and ensuring exceptional service for both customers and transportation partners. This position serves as the primary point of contact for shipment execution, working closely with internal teams, carriers, and customers to ensure freight moves efficiently, cost-effectively, and in compliance with all company and regulatory requirements. Take this opportunity and come do great things with us! What do you gain from being part of LOGISTEC ? Competitive compensation; Benefits and 401K; Opportunities for career growth and development. Responsibilities What your day looks like as a Broker Coordinator Coordinate the daily execution of truckload brokerage shipments from pickup through final delivery. Build and maintain strong relationships with customers and carrier partners while providing exceptional customer service. Communicate proactively with customers, carriers, and internal stakeholders regarding shipment status, delays, and service updates. Source carrier capacity and assist with negotiating competitive rates to maximize service and profitability. Schedule pickups and deliveries while ensuring all shipment details are accurate and communicated effectively. Verify that all shipping documentation, contracts, and transportation records are complete, accurate, and processed in a timely manner. Monitor shipments in real time to proactively resolve service issues and ensure on-time performance. Maintain accurate shipment records and transportation data within the Transportation Management System (TMS) and other company systems. Prepare reports and maintain key performance metrics related to carrier performance, service levels, and operational efficiency. Collaborate with sales, operations, and customer service teams to deliver seamless logistics solutions. Ensure compliance with Department of Transportation (DOT), Federal Motor Carrier Safety Administration (FMCSA), and company policies and procedures. Participate in after-hours, weekend, or on-call support as business needs require. Promote a culture of safety, operational excellence, and continuous improvement. Perform additional duties as assigned. Qualifications To succeed as Broker coordinator you must have: Must have High School Diploma, Supply Chain, Logistics, or a related field, or an equivalent combination of education and experience preferred. Minimum of two (2) years of experience in freight brokerage, transportation, logistics, or supply chain operations. Experience working with truckload carriers and transportation management systems (TMS) is preferred. Knowledge of freight brokerage operations, carrier management, and transportation regulations. Familiarity with DOT and FMCSA regulations is preferred. Excellent communication and relationship-building skills. Strong negotiation and problem-solving abilities. Ability to prioritize multiple tasks in a fast-paced environment. Highly organized with exceptional attention to detail. Strong customer service mindset with the ability to build long-term partnerships. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and transportation software. Ability to analyze operational data and make informed decisions. Self-motivated with the ability to work independently and as part of a collaborative team. Must successfully complete company logistics onboarding and required training within six months of hire. Must be able to obtain a TWIC card Work Environment This position is primarily office-based at Port Manatee and requires frequent interaction with internal teams, customers, and carrier partners. The role may require occasional extended hours, evenings, or weekends to support customer and operational needs as business needs require. At LOGISTEC, we want to be a global multi-purpose terminal operator and logistics service provider, driving solid results through safety, collaboration and excellence. We pride ourselves on building and sharing our expertise in order to contribute to the success of our customers and our communities. Our people are dedicated to finding solutions that support reliable supply chains and protect our environment and our water resources. Diversity helps us grow, while inclusion and accessibility move us forward. When everyone is included, without exception, we can achieve great things together. This is why we continue to strengthen our commitment to pay equity, inclusive hiring and development, and creating environments that are accessible to all. #Logistec_US

About the Company

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Logistec Corp