BSA & Fraud Analyst

Are you passionate about protecting customers, uncovering fraud, and making a meaningful impact behind the scenes? As our BSA & Fraud Analyst, you'll play a key role in safeguarding both the Bank and our customers by supporting fraud prevention, investigating suspicious activity, managing Regulation E disputes, and assisting with BSA/AML compliance efforts. This position is ideal for someone who enjoys analytical work, problem-solving, and collaborating across departments to reduce risk and deliver exceptional customer service. As a BSA & Fraud Analyst, you'll help protect the Bank and its customers by identifying risks, investigating suspicious activity, and supporting compliance and fraud prevention efforts across the organization. Responsibilities include: Monitor customer transactions and account activity to identify unusual patterns, suspicious activity, and potential fraud.Investigate fraud cases and maintain accurate documentation throughout the review and resolution process.Assist with Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), and other regulatory reporting requirements.Serve as the primary processor for consumer debit card disputes, including investigations, customer communications, provisional credits, and final resolutions under Regulation E requirements.Process debit card chargebacks and recovery actions when appropriate.Partner with teams across Retail, Electronic Banking, Deposit Operations, and other departments to ensure timely and consistent case management.Prepare fraud trend reports, case summaries, and risk-related reporting for leadership and committees.Support SAR Committee administration, audits, compliance reviews, and regulatory examinations.Stay current on BSA, AML, OFAC, Regulation E, and fraud prevention requirements.Assist with policy updates, employee training, and educational initiatives related to fraud prevention and compliance.Maintain strict confidentiality while handling sensitive customer and Bank information.