Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Establish Priorities, Inventory Management, Lift/Move 25 Pounds, Maintain Compliance, Manual Dexterity, Merchandising, Operational Support, Order/Customer Fulfillment, Patient Assessment, Point of Sale (POS) Systems, Regulatory Compliance, Retail, Retail Management, Sales, State Laws and Regulations, System Operations, Team Player, Training/Teaching, Willing to Travel
Budtender (Overnight)
Reports to: Retail Store Manager
FLSA Status: Non-Exempt
Department: Retail
Location: Buckeye, AZ
Pay: $15.50 per hour + Tips + $3hr overnight shift differential
Position Summary:
The Budtender is responsible for delivering an exceptional customer experience while supporting the efficient operation of our Buckeye dispensary. This includes assisting patients and customers with product selection, managing line flow, fulfilling orders, and maintaining compliance with state regulations. The ideal budtender for this site would thrive in a teamwork environment to keep lines moving, maintain store presentation, and ensure all customers receive fast, friendly, and accurate service.
Responsibilities:
Customer Service & Sales
- Greet and check in patients/customers, verify status, and ensure all transactions are compliant.
- Operate a point-of-sale (POS) register with speed, accuracy, and accountability.
- Prioritize line management — “line first” at all times.
- Participate in Mint’s Customer Experience Flow - where all available team members jump on registers until the line is clear.
- Provide cannabis education, product knowledge, and guidance to customers.
Order Fulfillment & Task Rotation
- Fulfill in-store and drive-thru orders with accuracy and efficiency.
- Rotate tasks based on store needs (register, order fulfillment, floor support, or hosting).
- Prioritizing other assigned duties when customers or patients are not in line (put-backs, restocking, drive-thru orders, line hosting/engagement).
- Complete tertiary tasks (stickering, tabletop resets, backroom support) during slower periods.
Restock, Merchandising & Store Care
- Restock fast-moving items throughout shifts; the overnight team is responsible for full restock.
Perform put-backs and maintain stock accuracy with priority on the fastest-selling items. - Keep merchandising walls “live” (fully stocked, updated, and visually appealing).
- Ensure swag and promotional areas are well-maintained.
- Maintain showroom cleanliness and organization throughout shifts.
Teamwork & Accountability
- Support opening and closing checklists to ensure store readiness.
- Embrace shared accountability: inventory, line management, and restock are the responsibility of the entire team.
- Uphold self-accountability and peer accountability to operational standards.
- Collaborate with team members to balance sales, fulfillment, and support tasks.
- Uphold a positive, team-oriented attitude and step in to help wherever needed.
Supervisory Responsibilities:
None.
Qualifications:
- 1+ year of experience in retail, customer service, or a related role preferred.
- Working knowledge of medical cannabis and its consumption methods.
- Familiarity with Arizona cannabis products and transaction limits.
- Understanding of state cannabis regulations and dispensary compliance protocols.
- Ability to operate POS systems and basic software programs.
- Strong communication and customer service skills.
- Dependable, punctual, and able to work under pressure in a fast-paced retail setting.
- Positive, team-oriented mindset.
- Must be at least 21 years of age.
- Must be able to obtain and maintain a Facility Agent Card in accordance with Arizona state regulations.
Education and Certifications:
- High school diploma or equivalent required.
- No additional certifications required.
Physical Requirements:
- Must be able to stand for extended periods (up to 8 hours).
- Must be able to lift and move up to 25 pounds.
- Manual dexterity and visual acuity are required for handling products and operating point-of-sale systems.
Work Environment:
- Work is performed in a cannabis retail dispensary environment.
- Exposure to strong odors, moderate noise, and customer interaction throughout the day.
- PPE may be required depending on task or department support.
Travel Requirements:
None.
Equal Opportunity Employer Statement:
Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Other Duties Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
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