Background Investigation, Communication Skills, Computer Skills, Corporate Compliance, Corporate Law, Cross-Selling, Customer Experience, Customer Support/Service, Customer Training, Detail Oriented, Digitial Currency, Interpersonal Skills, Inventory Levels, Metrics, Organizational Skills, Physical Demands, Point of Sale (POS) Systems, Regulations, Regulatory Compliance, Retail Sales, Sales, Standard Operating Procedures (SOP), Team Player, Transaction Processing/Management, Up-Selling
Budtender (Sales Associate)
Green Dispensary
Overview
Green Dispensary is a vertically integrated dispensary that is committed to providing the highest quality cannabis products to the Nevada market. We have cultivated a great team spirit and are excited to fill many positions as we continue to expand.
Summary:
The Budtender is a sales-driven role responsible for delivering exceptional customer service while actively driving revenue. This position requires strong product knowledge, compliance awareness, and a proactive approach to upselling and cross-selling. Successful candidates are motivated by hitting goals and contributing to overall store performance.
Key Responsibilities:
- Greet and assist customers in a friendly, professional manner
- Verify customer identification and ensure all transactions comply with Nevada regulations
- Educate customers on cannabis products, including flower, concentrates, edibles, and accessories
- Provide personalized recommendations while actively upselling and cross-selling products
- Meet and exceed daily, monthly, and yearly sales goals, including:
- Minimum average order value (AOV) targets
- Minimum units per transaction (UPT) goals
- Conduct sales with a focus on increasing basket size and maximizing customer value
- Accurately process transactions using Dutchie POS system
- Always follow all company **standard operating procedures (SOPs)
- Maintain a clean, organized, and well-stocked sales floor
- Monitor inventory levels and communicate restock needs to management
- Handle cash and electronic payments accurately
- Stay up to date on current promotions, products, and pricing
- Delivering a high level of customer service that reflects the Green Dispensary brand
Additional Responsibilities:
- Assist with intake, labeling, and organization of inventory as needed
- Support curbside/express and delivery teams when required
- Communicate with team members and management to improve workflow and customer experience
- Attend staff meetings and participate in training sessions
- Perform additional duties as assigned
Compliance & Training Requirements:
- Maintain up-to-date knowledge and compliance with METRC regulations and product tracking
- Stay current with all required OSHA safety trainings
- Maintain proficiency in Dutchie POS system
- Adhere to all Nevada state and local cannabis laws and company compliance protocols
- Participate in ongoing product and sales training
Physical Requirements:
- Ability to stand for extended periods
- Ability to lift, bend, and carry products
Qualifications:
- Must be 21 years of age or older
- Ability to pass background check (as required by Nevada cannabis regulations)
- Strong customer service and sales skills
- Proven ability or willingness to meet performance-based sales metrics
- Highly motivated, goal-oriented, and competitive mindset
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work in a fast-paced, team-oriented environment
- Basic computer skills and POS experience preferred
- Previous cannabis or retail sales experience preferred, but not required
Compensation & Benefits:
- Competitive hourly wage + tips
- Health & Dental
- Employee discounts
- Opportunities for growth within the company