Builder Account Manager

Elite Flooring, proudly part of Artisent Floors

Charlotte, NC

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Business Development, Business Growth, Communication Skills, Construction, Credit Cards, Customer Relations, Customer Relationship Management (CRM), Exceeded Sales Goal, Forecasting, Mathematics, Microsoft Excel, Profit & Loss Management, Resolve Customer Issues, Revenue Growth, Sales Management
LOCATION
Charlotte, NC
POSTED
22 days ago
Elite Flooring, proudly part of Artisent Floors, is a leading floor covering contractor serving national and regional homebuilders, commercial and general contractors, and multifamily apartment communities. We deliver high-quality flooring solutions backed by responsive service, strong industry expertise, and long-term customer partnerships.

Job Description: Builder Account Manager

Reports To: Branch Manager

Assignment Focus: We are looking for a self-motivated Builder Account Manager who is ready to manage a fast-growing book of business. The Builder Account Manager will be responsible for building and maintaining strong, long-lasting customer relationships. They will focus on increasing revenue to meet and exceed the profitable growth objectives in support of the company’s overall goal.
Primary Responsibilities:
  • Manage the profitability, growth, and retention of existing business
  • Communicate with clients to ensure that all their needs are understood and met
  • Develop new business opportunities with existing clients
  • Resolve customer complaints in a quick efficient manner
  • Forecast future growth opportunities
  • Local representation at industry association and client events
Desired Skills and Experience:
  • Construction experience is preferred
  • Outstanding face-to-face client communication skills required
  • Proven track record of successfully managing customer relationships
  • Ability to work in a fast-paced environment
  • Strong mathematical and Excel skills
Salary & Benefits
  • Base salary + Commission/Bonus
  • Health insurance- 100% of employee premium paid by Artisent Floors
  • Dental, Vision, Supplemental insurance: Available as employee paid benefits
  • Paid time off (PTO)
  • 401(k)/Roth matching
  • Holidays: Company- paid holidays
  • Vehicle allowance
  • Credit Card for gas and expenses

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About the Company

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Elite Flooring, proudly part of Artisent Floors