Rocky Mountain Building Solutions is seeking a customer-focused Retail Associate to join our team. This position serves as a key point of contact for contractors, homeowners, builders, and remodelers purchasing lumber, building materials, rebar, paint, and related products. The Retail Associate provides outstanding customer service, maintains merchandise displays and inventory, processes sales transactions, and helps customers find the right solutions for their projects.
Key Responsibilities
Customer Service & Sales
Greet customers promptly and professional
Maintain strong relationships with repeat customers and contractor accounts
Assist contractors and homeowners in selecting appropriate building materials and products
Answer questions regarding lumber, hardware, doors, windows, and related building products
Generate quotes and assist customers with product recommendations
Process sales transactions, returns, exchanges, and special orders
Promote additional products and services when appropriate
Assist customers in selecting paints, stains, primers, coatings, and related paint accessories for residential and commercial projects.
Mix and tint paint colors using computerized color-matching and dispensing equipment.
Accurately match customer paint samples and existing colors while maintaining quality and consistency.
Store Operations
Stock shelves, displays, racks, and sales floor merchandise
Monitor inventory levels and notify management of low stock items
Assist with receiving, checking, and organizing incoming inventory
Conduct inventory procurement and sourcing of new and alternative product lines
Maintain clean, organized, and safe retail and warehouse areas
Participate in inventory counts and cycle counts
Sales & Fulfillment Support
Direct customers to material pickup locations
Assist in loading customer purchases when needed
Coordinate with yard, warehouse, and delivery personnel
Participate in training and product knowledge development
Required Qualifications
High school diploma or GED
Basic point-of-sale system proficiency
Dependable attendance and strong work ethic
Strong customer service orientation and interpersonal skills
Proficiency with standard office software and equipment (Microsoft Office, email, etc.)
Strong written and verbal communication skills (phone and email)
Preferred Qualifications
Previous retail, hardware, lumber yard, building materials, or construction experience
Knowledge of lumber, framing materials, paint products, rebar, hardware, or general construction
Bilingual English/Spanish skills
Key Competencies
Ability to perform basic to intermediate math, including measurements, quantities, and material calculations
Ability to learn building material products and applications
Ability to work in a fast-paced retail environment
Time management and ability to meet deadlines in a fast-paced environment
Commitment to delivering excellent customer service
Work Environment
Retail location-based role with computer work and outside yard exposure
Ability to stand and walk for extended periods
Constant communication with customers, contractors, and internal teams
Frequent handling of materials of various sizes, lengths, and weights up to 80 lbs
Work Schedule
Full-time, M – F, 7AM – 5 PM
Flexibility to support operations as business needs require
Numbers & Facts
Location
Delta, CO
Job Type
Full-time
Skills
Communication Skillsunmatched
Constructionunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
English Languageunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Inventory Cycle Countsunmatched
Inventory Levelsunmatched
Knowledge Managementunmatched
Mathematicsunmatched
Microsoft Officeunmatched
Multilingualunmatched
Office Equipmentunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Painting (Facilities and Maintenance)unmatched
Point of Sale (POS) Systemsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Product Developmentunmatched
Promotional Programsunmatched
Purchasing/Procurementunmatched
Quality Managementunmatched
Retailunmatched
Salesunmatched
Sales Supportunmatched
Shipping/Receivingunmatched
Spanish Languageunmatched
Telephone Skillsunmatched
Time Managementunmatched
Transaction Processing/Managementunmatched
Warehousingunmatched
Writing Skillsunmatched
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