Job Summary:
Job Responsibilities:
Condu
Job Description:
Job Responsibilities:
Conducts research; collects business requirements and participates in the review of processes and procedures, workflow analytics and reporting.
May support the analysis of technology requirements in business processes.
Under supervision, maintains applicable policy and procedure documentation.
Assists in obtaining and identifying the business and/or IT requirements needed to carry out and improve applicable business processes.
Supports staff in translating business and/or IT needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs.
Supports the analysis and distribution of relevant reporting. Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support the Enterprise Risk Management Framework.
Skills:
Data Analytics
Business Needs
Waterfall Model
Decision Making
Management Reporting
Business Processes
Prioritization
Education/Experience:
Associates degree or related discipline required.
4%2B years experience required
Additional Job Responsibilities:
Position Title: Bus Analysis Assoc
Position Location: Pittsburgh, PA, open to all Tech Hubs
Provide locations: Pittsburgh PA Two Plaza 620 Liberty Ave, Pittsburgh, PA 15222
Cleveland OH Strongsville Technology Center 8100 Mohawk Dr., Strongsville, OH 44136
Birmingham AL Birmingham - Brock 701 32nd St. South, Birmingham, AL 35233
North Texas Market TX Dallas Innovation Center - Luna Rd 11511 Luna Rd, Farmers Branch, TX 75234
Phoenix AZ Phoenix - Biltmore 2850 E CAMELBACK RD, Phoenix AZ 85016
Remote/Onsite: 5 days onsite
Acceptable time zone(s): Local Time Zone
Days of the week: M-F
Working Hours: 8a-5p local time
OT: Not likely, but possible
Travel: Not likely
Intended length of Assignment: 07/20/2026 through 11/16/2026
Reason for open position: Replacement
Potential for Contract Extension: Yes
This position is contract with the right to hire if a need becomes available. Managers will only look at candidates that are open to converting to a full time employee. will not sponsor work visas if the decision is made to hire the contingent worker.
Function of the Group: Technology Optimization and Delivery
Initiatives/Projects: Home Lending Point of Sale (POS %2B LOS integration)
Industry background: Home Lending / Mortgage experience is a plus, Experience supporting Point of Sale (POS) or Loan Origination Systems (LOS) is a plus, Working knowledge of Agile delivery model preferred
Team Dynamic: Agile pod structure (45 core members: Domain Leader/Manager, Strategist, PO, BA), Highly cross-functional with Product, QE, Engineering, and LOB stakeholders, Heavy vendor interaction requiring strong coordination and follow-through
Roles and Responsibilities:
Own end-to-end story readiness for assigned work (intake refinement execution support release)
Facilitate stakeholder alignment across LOB, Risk, Compliance, and Technology
Translate business requirements into clear, testable user stories with defined acceptance criteria
Drive refinement sessions and ensure stakeholder participation and decisions
Partner with QE and Dev to ensure test coverage, clarity, and delivery readiness
Coordinate UAT readiness and support business testers through execution
Support release activities including communications and documentation (Change Navigator)
Maintain accurate and timely documentation (meeting notes, decisions, action items)
Step in as backup support for Product Owner when needed
Must Have Technical Skills:
Years of experience: 1-3yrs
Strong user story creation and backlog management experience (Agile)
Experience facilitating refinement sessions and driving requirements clarity
Familiarity with system integration concepts (POS LOS preferred)
Proficiency in Microsoft Office (PowerPoint, Excel, Word)
Experience with SharePoint or similar documentation tools
Flex Skills/Nice to Have:
ADO and/or Jira for backlog management
Confluence for documentation
Experience with mortgage systems (Blend (POS), Empower (LOS), or similar platforms)
Experience with regulatory-driven delivery environments
Wireframing / mockup tools (Figma, Visio, etc.)
Soft Skills:
Strong documentation and structured thinking
Clear written and verbal communication; able to simplify complex topics
Confident facilitation of meetings with diverse stakeholders
Ability to challenge, probe, and clarify ambiguous requirements
Comfortable operating in fast-paced, delivery-focused environment
Strong ownership mindset with minimal oversight
Education/Certifications:
No specific requirement; relevant experience prioritized
Agile/Scrum certification is a plus
Screening Questions:
Describe a time you led a meeting where requirements were unclear. How did you drive alignment
Tell me about a time you identified a gap in requirements and how you handled it
Role Differentiator:
Exposure to complex, integration-heavy environment (Blend POS %2B Empower LOS)
Direct involvement in regulatory and high-visibility mortgage initiatives
Opportunity to operate beyond traditional BA scope (acting as lightweight PO support when needed)
High ownership role with significant stakeholder interaction across business and technology
Interview Process:
4560 min interview with direct Hiring Manager; 2nd Round (only if needed)
Hiring Manager Stack Ranking of Importance (Most Important to Least Important): 1. Skills 2. Location 3. Experience 4. Rate