Analysis Skills, Business Analysis, Computer Maintenance, Customer Support/Service, Detail Oriented, Documentation, Information Technology Software, Multitasking, Organizational Skills, Retail, Technical Leadership, Training Program
Purpose of position is to write project documentation and complete ad hoc requests from Director and team as needed in order for project to be completed within the timeframe requested by the customer.
- For example, one of the projects is a program to train and manage technologists working in a retail location in order for them to maintain the IT hardware and software
- Tasks related to this project are to build a process for the program, create templates for new markets based on existing documentation, and to capture, document and facilitate enhancements to a user portal in order for this program to be sellable to other clients.
Key requirements include:
- Analytical skills Business Analyst
- Organizational skills
- 2 years experience writing communications and documentation
- Attention to detail
- Ability to multi-task Customer service focus and ability to work directly with customers