Business Analyst(1436 )

Job Title: Business Analyst
Work Location: 123 Main Street. White Plains, NY 10601
Duration of Assignment:12 month(s)

Work Schedule:

• Monday through Friday. 7.5-hour workday with .5-hour unpaid lunch. Paid for actual time worked; there are no paid vacation or sick days. During NYPA and Canals holidays, the business is closed, and no work is permitted. NYPA requires a hybrid schedule of a minimum of 3 days on-site, up to including fully on-site depending on department requirements.

Project Overview:

• This role will support Business Analysis activities for Common App program and AI use cases.
• The Common Application Program at NYPA focuses on assessing, procuring, and modernizing the enterprise application components and solutions.
• This includes upgrading end of life and end of support technologies, acquiring new capabilities, and ensuring continued alignment with organizational strategy.
• Projects under Common App. In addition, NYPA is expanding its AI Center of Excellence initiatives to responsibly integrate AI into organizational functions.

Job Functions & Responsibilities
The Contingent worker will be expected to deliver the following activities over the course of the engagement:
Requirements Elicitation, Analysis, and Management:

• Facilitate sessions with stakeholders to gather business, functional, and non functional requirements.
• Document requirements as BRDs, user stories, use cases, and acceptance criteria.
• Maintain a requirements traceability matrix across all delivery phases.
• Validate requirements with stakeholders and vendors for clarity and alignment.
• Support ongoing refinement, prioritization and requirements change control.

Business Process Analysis and Design:

• Identify process gaps, pain points, and improvement opportunities.
• Design future state (TO BE) processes aligned with policies and operational goals.
• Create process maps, swim lanes, and related models for stakeholder communication.
• Collaborate with NYPA teams and vendors to ensure feasible, compliant designs.

AI specific Requirements:

• Leverage AI for requirements definition, and provide expertise in guiding NYPA teams on using AI for business analysis
• Risk & Compliance Assessment - Identifying potential risks such as bias, regulatory implications, privacy issues, and ethical concerns.
• Success Metrics Definition - Defining AI performance KPIs such as accuracy, precision, business ROI, cost savings, or customer satisfaction improvements.
• Model Explainability Requirements - Determining the level of transparency needed for users, auditors, or regulators.
• Human in the Loop Design - Mapping when humans should review, override, or monitor AI outputs.
• Change Management Planning - Assessing training needs, user adoption challenges, and operational transition planning.
• UAT Planning for AI - Designing acceptance criteria specific to AI outputs, edge cases, and model behavior scenarios.
• Post Deployment Monitoring Framework - Identifying how to track model drift, data quality, and continuous performance over time

Business Change Impact Assessment and Stakeholder Engagement:

• Identify impacted stakeholders and assess needs and change impacts.
• Support business readiness and cutover planning.

Backlog Management and Azure DevOps:

• Maintain and refine requirements and user stories in Azure DevOps.
• Ensure items have clear acceptance criteria and prioritization.
• Support sprint planning, refinement, and reviews.
• Track BA artifacts and align with testing and defect management.
• Coordinate with teams to keep documentation current.

Documentation, Training, and Knowledge Transfer:

• Develop and maintain BRDs, functional specs, process maps, and procedure documents.
• Provide input for training materials and job aids.
• Conduct or support stakeholder walkthroughs of new processes and capabilities.

Skills:

• Demonstrated experience as a business analyst in software implementations or deployments.
• Proficient in programming languages such as Java, C++/C, and Oracle database.
• Expertise in Excel including macros.
• A deep understanding of technical concepts, principles, and terminology.
• Knowledge and expertise in AI usage in Business analysis.
• Extensive experience in data profiling, analysis, and querying.
• Experience working on data integration projects.
• Extensive experience in developing detailed functional and technical requirements.
• Knowledge of data science concepts, data products and extensive experience in gathering data requirements.
• Experience working within the Agile framework and employing DevOps (Azure DevOps preferred).
• Excellent analytical, critical thinking, and problem-solving abilities.
• Familiar with automated testing tools.
• Ability to work effectively in a team environment with both employees and consultants.
• Strong communication skills across various levels of technical and business teams.
• Proven management and organizational skills.
• Strong adaptability and capacity to work in fast-paced environments.

Education & Certifications

• BS in Computer Science, Information Systems, or a related field from an accredited institution, or equivalent experience. 10+ years of relevant experience, preferably in Business Analysis for IT projects, including cloud computing and data integration. Programming experience. Any of the following BA certifications is a plus:
• IIBA Entry Certificate in Business Analysis (ECBA)
• IIBA Certification of Competency in Business Analysis (CCBA)
• IIBA Certified Business Analysis Professional (CBAP)
• IIBA Agile Analysis Certification (AAC)
• IQBBA Certified Foundation Level Business Analyst (CFLBA)
• IREB Certified Professional for Requirements Engineering (CPRE)
• PMI-Professional in Business Analysis (PBA) Certification
• Certifications in Agile, DevOps, or programming languages, Data Management are a plus.
  
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