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Business Analyst 2- System Operations Control Center/Field Coordination

APR Staffing

Vancouver, WA

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JOB DETAILS
SKILLS
Accounting, Administrative Management, Analysis Skills, Automation, Background Investigation, Benchmarking, Best Practices, Business Administration, Business Analysis, Business Model, Business Operations, Business Performance Management, Business Processes, Business Strategy, Computer Science, Continuous Improvement, Contract Analysis, Corrective Action, Data Analysis, Data Management, Driver's License, Electrical Engineering, Incident Management, Interviewing Skills, Leadership, Management of Information Systems/Technology (MIS), Metrics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Visio, Microsoft Word, Network Administration/Management, Operational Communications, Operational Support, Operations Control, Organizational Development/Management, Organizational Skills, People Management, Power BI, Presentation/Verbal Skills, Problem Solving Skills, Process Modeling, Project/Program Management, Quality Assurance, Regulatory Compliance, Requirements Management, Root Cause Analysis, Sales/Support Engineering (SE), Statistical Programming Languages, System Operations, Systems Analysis, Technical Operations, Technical Presentation, Technical Recruiting, Technical Support, Training/Teaching, Trend Analysis, United States Citizen, Willing to Travel, Writing Skills
LOCATION
Vancouver, WA
POSTED
2 days ago
Job Title: Business Analyst 2 - System Operations Control Center/Field Coordination
Job Number: 120020
Location: Vancouver, WA
Hybrid: 3 days onsite every 2-weeks
Overtime: 10%
Travel: Up to 10% local and field travel
Length: 5 years

MUST be US Citizen to be eligible to apply for Federal Background Check
 
Requires Real ID and or Valid Passport to interview 

SUMMARY
 
This full-time contract Business Analyst 2 assignment will provide data and research expertise and assistance to the Transmission Continuous Improvement Program Implementation Team, a part of the Reliability Operations group, under the Technical Operations organization, and System Operations organization of the Transmission business line. This position serves as an analyst and advisor to the organization’s manager to provide analysis, information, and assistance in planning, organizing, managing, integrating, and evaluating the Transmission Continuous Improvement Program Implementation, Human Organizational Performance activities, and After Action Review functions
 
POSITION RESPONSIBILITIES
 
Transmission Continuous Improvement Program Implementation Support
  • Develops a coordinated and cost-efficient mechanism for nurturing a learning culture for reliability-based event analysis.
  • Identifies operational triggers and causal/contributing factors contributing to inadvertent or mis-operations.
  • Provides visibility to mitigation measuring and trend reporting of the systemic drivers impacting the safe and reliable operation of the Bulk Electric System.
  • Applies Human Organizational Performance (HOP) principles to facilitate problem solving activities; Focus on identifying and deploying error and mis-operation reduction techniques and; Conduct After Action Report (AAR) or Learning Teams to support incident assessments (IA).
  • Facilitates the resolution of mis-operation events and supports the technical implementation of corrective actions within the Transmission organizations.
Human Organizational Performance Planning, Coordination, and Support
  • Provides necessary project management support for all human organizational performance activities and reviews compliance with all regulatory and corporate standards and guidelines related to human organizational performance.
  • This position:
  • Recognizes the importance of preventing significant human organizational performance events.
  • Assists with the continuous support and development of the HOP program. The corporate HOP program focuses getting workers to discuss error-prevention and wanting to learn more as it relates to detection, prevention, and correction for Reliability.
  • Provides data analysis and analytics utilizing data from a multitude of corporate systems and using various analytical methodologies and techniques.
  • Models and enhances business processes and other related models to capture business operations change requirements within defined opportunities or projects, modeling both current and future state, typically using a graphical corporate or business process modeling tool.
  • Assists in coordinating cross-organizationally to ensure that human organizational performance is being adopted and implemented consistently.
  • Provides data analysis and reporting from various systems across Transmission to support a data driven and metric based approach to Program Management. 
After Action Review (AAR) Team, Learning Teams, and Transmission Incident Review Teams (TIRT)Planning and Coordination
  • Establishes a systems-based approach to assessing mishaps, incidents, and near-hits incorporating human and organizational performance principles to identify root-cause factors associated with an event.
  • Investigates, researches, and makes recommendations to corporate management and senior corporate leadership regarding best practices with respects to incident analysis.
  • Develop cross-Transmission teams of real-time SMEs to triage system disturbances that appear to have been human-initiated.
  • Develops and delivers training on error-reduction tools and implementation of human organizational performance improvement strategies for employees and contractors as it relates to the incident assessment process.
  • Provides guidance to corporate management, senior corporate leadership, employees and training coordinators on the effective use of incident assessment tools.
  • Assist in internal and external task forces, committees, and working groups to ensure human organizational performance program is consistent with industry objectives and meets company requirements.
  • Benchmarks human organizational performance program and statistics with internal and external organizations as it relates to the functionality and efficiency of the IAT process 
Education & Experience 
  • A degree in Business Administration, Business Management, Accounting, Computer Science, Organizational Development (or a closely related field) is preferred.
  • 5 years of experience is required with an applicable bachelor’s degree.
  • 7 years of experience is required with an applicable associates degree.
  • 9 years of experience is required without a degree or applicable degree.
  • Experience should be consistent with the specific requirements of business analysis, progressively more technical in nature, and include work-related experience as a program analyst, business analyst, systems analyst, project manager, QA analyst or equivalent 
Required Skills & Experience 
  • Direct work experience and knowledge of data management principles and methodologies with a solid understanding of how business processes are executed and how data flows through the various operational systems.
  • Experience in strong written and verbal communication to disseminate technical information to various audiences.
  • Technical interview skills sufficient to facilitate group process design/requirements gathering sessions in a business environment.
  • Intermediate to expert proficiency in Visio, including the ability to create complex flowcharts.
  • Intermediate proficiency with SharePoint, including the ability to create lists, modify pages and familiarity with workflow
  • Intermediate proficiency MS Office Suite (Outlook, Word, Excel, PowerPoint).
 Preferred Skills & Experience  
  • Knowledge of the NERC & WECC Planning Standards.
  • Knowledge of transmission and operational power systems controls and equipment.
  • Knowledge of SharePoint automation tools (e.g., NINTEX).
  • Knowledge of integrating data and developing displays within PowerBI.
  • Knowledge of communication network operation concepts, methods, performance and planning 
Additional Requirements:
  • Valid U.S. Driver’s License is required
Pre-Employment Requirement
All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.
 
APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
 
About APR Staffing
APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions and Data Resource Group. Both companies have recently been award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.
 
Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.
 

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