Business Analyst 3 - - Project and Operational Support

APR Staffing

Portland, OR

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JOB DETAILS

SKILLS

Acceptance Testing, Accounting, Administrative Management, Adobe RoboHelp, Analysis Skills, Analytical Development, Architectural Design, Auditing, Background Investigation, Business Administration, Business Analysis, Business Development, Business Operations, Business Processes, Business Solutions, Business Support, Change Management, Channel Strategies, Communication Skills, Computer Science, Continuous Improvement, Contract Analysis, Customer Relations, Data Migration, Develop and Maintain Customers, Documentation, Documentation Standards, Driver's License, Electrical Utility, Establish Priorities, Gap Analysis, Government, Human Resources Management, Identify Issues, Information/Data Security (InfoSec), Interviewing Skills, Knowledge Transfer, Leadership, Maintain Compliance, Metrics, Microsoft Excel, Microsoft Project, Microsoft SharePoint, Microsoft Visio, Operational Improvement, Operational Support, Organizational Development/Management, Plan Meetings, Presentation/Verbal Skills, Problem Solving Skills, Process Analysis, Process Flow, Process Improvement, Process Modeling, Project Execution, Project Lifecycle, Project Management Software, Project Planning, Project Tracking, Project/Program Coordination, Project/Program Management, Quality Control, Quality Management, Record Keeping, Records Management, Regulatory Compliance, Reporting Dashboards, Requirements Management, Risk Analysis, Risk Management, Root Cause Analysis, Sales/Support Engineering (SE), Strategic Analysis, Strategic Planning, Support Documentation, Systems Maintenance, Technical Recruiting, Technical Writing, Telecommunications, Test Plan/Schedule, Testing, Traceability, Trade-Off Analysis, United States Citizen, Use Cases, Validation Documentation, Willing to Travel, Workflow Analysis, Writing Skills

LOCATION

Portland, OR

POSTED

11 days ago

Job Title: Business Analyst 3 - Project and Operational Support
Job Number: 11983
Location: Portland, OR
Hybrid: onsite 2 days
Overtime: 10%
Travel: Up to 5% local travel to/from meetings is anticipated (between Portland and Vancouver offices)
Length: 5 years

MUST be US Citizen to be eligible to apply for Federal Background Check

Requires Real ID and or Valid Passport to interview

SUMMARY

The contract Business Analyst 3 assignment will work within Real Property Services organization on the Operations/Operational Excellence Team. This assignment will provide Business Analysis support for projects, programs, and core operational activities and the related supporting tools/documentation to help clarify business operations and functions, perform gap analysis, gather requirements, document/map current and future state processes, identify and help evaluate alternative solutions. This assignment will also be engaged in: data cleanse/data migration activities, SharePoint compliance, and support of the division's Governance and Records Management programs, including the Real Property Services (RPS) Manual, and other on-going operational improvement and quality control efforts

POSITION RESPONSIBILITIES

I. Strategic Analysis and Process Improvement:

Lead and facilitate problem-solving and continuous improvement initiatives, utilize industry methodologies to identify opportunities, conduct root cause analysis, and develop strategic roadmaps that align with organizational goals. This includes performing organizational maturity analysis, assessing gaps, and evaluating business process change impacts to recommend appropriate mitigation and management practices.
Plan and facilitate working sessions to analyze, document, and map current and future state processes, value streams, and business capabilities, ensuring stakeholder consensus on future state requirements and solutions.
Gather and understand stakeholder and end-user requirements through research and interviews, analyze potential solutions and their impacts, and present comprehensive recommendations for management consideration and approval.

II. Requirements Management and Documentation:

Manage the full lifecycle of requirements, including elicitation, definition, validation, and documentation (e.g., process flows, user stories, use cases, activity diagrams). This involves conducting interviews, facilitating joint sessions, obtaining stakeholder sign-off,
and managing traceability to acceptance criteria and test plans.
Develop detailed specifications for user needs, business rules, and functionality. Create and maintain comprehensive documentation to ensure process repeatability, support training, facilitate business continuity, and enable knowledge transfer.
Cultivate and maintain strong client and stakeholder relationships to effectively gather requirements, manage changes in scope, and ensure all user needs are accommodated and reviewed.

III. Solution Design and Implementation Support:

Translate business requirements into actionable solutions, identifying problems, researching alternatives, and presenting well-reasoned recommendations. Collaborate with technical teams to establish vision, analyze tradeoffs, and contribute to the development of new analytical tools, workflows, processes, and standards, including risk mitigation measures.
Assist management with the implementation of approved solutions, conduct appropriate testing, and contribute to ongoing process improvement and quality control efforts, including the development of metrics, dashboards, and process procedure documents.
Provide critical analysis and fact-based criteria to support the vetting process for project requirements and solutions, ensuring data-driven decision-making materials and presentations.

IV. Project Coordination and Information Governance:

Contribute to project planning and execution by providing input on schedules and analytical activities. Develop and recommend project management tools and templates (e.g., MS Project, SharePoint) to assist Project Managers in tracking progress, milestones, deliverables, and metrics.
Draft and recommend key project deliverables such as requirements, process diagrams, architectural models, project plans, change management plans, and stakeholder meeting materials.
Maintain consistent and effective communication with project leadership and stakeholders. Facilitate consensus-building and proactively resolve conflicting priorities or team positions to ensure smooth project progression.
Ensure rigorous adherence to Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards for document marking, filing, sharing, and record maintenance, validating accuracy for auditing purposes.
Provide analysis and fact-based criteria to the project requirements and/or solutions vetting process, incorporating analysis and criteria in decision-making materials and presentations.
Maintain consistent communication with the corporate manager, project manager, program leaders, and others as requested.
Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes

Education & Experience

A degree in Business Administration, Business Management, HR Management, Organizational Development, Accounting, Computer Science, or a closely related technical field is preferred.
- With an applicable Bachelor’s degree, 8 years of experience is required.
- With an applicable Associate’s degree, 10 years of experience is required.
- Without an applicable degree, 12 years of experience is required.
Experience should include direct work experience as a business analyst, project/change manager, strategic business partner or directly related experience. Business analysis experience should be progressively more technical in nature.
Experience should include knowledge of business and change management principles and methodologies

Required Skills & Experience

5+ years experience applying methodology to process improvement and optimization efforts across multiple business units within a defined enterprise.
Experience with medium/large-scale organizational change efforts.
Technical interview skills sufficient to facilitate group process design/requirements gathering sessions in a business environment.
Intermediate proficiency in Visio (flowcharts), MS Project, Excel, and SharePoint.
Strong technical writing skills and the ability to present information in various forms such as textual, graphical, and statistical.
Demonstrated expertise with logical process modeling concepts sufficient to aid in the documentation and development of business and system requirements

Preferred Skills & Experience

Experience in the telecommunications or electric utility industry.
Demonstrated experience with project and change management approaches, tools and phases of the project lifecycle.
Experience with RoboHelp (software).

Additional Requirements:

Valid U.S. Driver’s License is required

Pre-Employment Requirement
All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.

APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

About APR Staffing
APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions and Data Resource Group. Both companies have recently been award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.

Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.

About the Company

APR Staffing

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