Business Analyst (30955)

GI Alliance is seeking an experienced Business Analyst.

Duties of this position include, but are not limited to, the following:

Position Purpose

We are seeking a skilled and proactive Business Analyst to join our dynamic team. The ideal candidate will be proficient in using Excel for data analysis and creating data visualizations. They will have experience in gathering requirements for reports and documenting those requirements. Additionally, this role includes supporting end users, conducting training sessions, and doing testing.

Responsibilities/Duties/Functions/Tasks:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Data Analytics: Perform detailed data analysis using Excel to support business decision-making. Extract, manipulate, and analyze data from various sources to identify trends and patterns. Conduct ad hoc data analysis as requested by management or other departments. Create graphs and visuals in Excel for executive presentations. Develop, maintain, and troubleshoot Excel-based reports and dashboards.

• Requirements Gathering and Documentation: Work with stakeholders to understand their needs and requirements. Conduct interviews, workshops, and surveys to gather detailed information. Analyze and document business processes, workflows, and systems. Create mock-ups, wireframes, and prototypes to illustrate potential solutions. Create detailed requirement specifications, functional specifications, and business requirement documents. Facilitate meetings and presentations to communicate findings, recommendations, and project updates.

• Training & Customer Support: Conduct training sessions for end users on how to generate, interpret, and use Power BI reports effectively. Create user-friendly documentation, training materials, and instructional training videos. Assist in answering analytics inbox emails and tickets in a timely and professional manner. Triage tickets and emails to the appropriate team member. Resolve or escalate issues as needed, ensuring customer satisfaction.

• Testing and Quality Assurance: Develop test plans and test cases to ensure solutions meet business requirements. Conduct or coordinate user acceptance testing (UAT). Identify and document defects and work with development teams to resolve them.

Education: Bachelor's degree in Business, Finance, Mathematics, Computer Science, Economics, or Statistics

Experience:

• At least 3 years of experience in data analysis, evaluation, and visualization, with healthcare experience strongly preferred.
• Advanced proficiency in Microsoft Excel, including functions and formulas, data analysis techniques, and data visualization including graphs and charts.
• Business experience conducting meetings, requirements gathering sessions, and documenting requirements and report mock-ups.
• Experience using Power BI or Tableau strongly preferred.

Performance Requirements:

• Excellent communication and presentation skills.
• Proficient with Microsoft suite of tools. Advanced Excel knowledge.
• Ability to facilitate meetings and presentations.
• Ability to effectively prioritize and handle multiple tasks.
• Strong attention to detail.
• Ability to maintain the highest level of confidentiality.
• Ability to work with a high degree of autonomy as well as part of team.
• Self-motivated with initiative and a focus on implementing solutions.
• Customer-oriented with strong problem-solving abilities.
• Ability to manage conflict and resolve problems.
• Process orientation with the ability to put plans into action.
• Excellent problem-solving and analytical skills.

Equipment Operated: This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Work Environment: This job operates in professional office environments.

Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.

No phone calls or agencies, please.

EEO/AA-M/F/disabled/protected veteran