Business Analyst 4

Typical Day in the Role

The team supports sales partners in managing and maintaining client books of business, ensuring correct alignment of clients, segments, and organizational data accuracy.

Key projects include handling high-volume change management, such as book/client updates, personnel changes, LOA processing, and related data correction work.

Summary

The primary function of this role is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level but below a management level. Responsibilities may include maintaining project management processes, including project goals, deadlines, metrics, and budget. This role usually reports to a project manager or director.

Job Responsibilities

• Review and approve contracts, cost proposals, and contract supplements.
• Approve project and work breakdown structures.
• Review and approve the documentation of business processes.
• Approve project budgets and expenditures, monitor transaction controls, and costs against budgets.
• Predict potential budget overruns and offer solutions.
• Consult with corporate offices, project managers, auditors, clients, and sub-consultant representatives regarding future proposals.
• Prepare sub-agreements and review and input sub-consultant invoices to ensure contract compliance.

Skills

• Excellent verbal and written communication skills, attention to detail, customer service, and interpersonal skills.
• Strong ability to work independently and manage one's time.
• Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Strong ability to apply accounting and mathematical principles to work as needed.
• Strong ability to analyze business trends and project future revenues and expenses.
• Proficiency with computer applications, such as Microsoft Word and Excel; experience with enterprise applications is a plus.

Education/Experience

A Bachelor's degree in business management, economics, finance, accounting, or a relevant field is required, along with 8-10 years of experience.

Explain a Typical Day in the Role

A typical day involves partnering with Sales, Operations, and Business Analytics teams to process and validate data changes that support critical sales planning activities. You'll review datasets, reconcile discrepancies, troubleshoot issues and escalations, and ensure the accuracy of account, territory, quota, or organizational data within internal systems. You'll also collaborate with stakeholders across global regions, support reporting and analysis requests using tools like Excel and Power BI, and contribute to process improvement initiatives that enhance efficiency and data quality. This role combines analytical problem-solving, operational execution, and cross-functional collaboration in a fast-paced environment.

Ideal Candidate Background

The ideal candidate has a strong background in business analytics, sales operations, data management, or a related operational support function, with 5-10 years of experience working with large datasets and cross-functional stakeholders. They should be highly proficient in Excel and comfortable using analytical tools such as Power BI, SQL, and reporting platforms to validate data, identify trends, and solve business problems. Success in this role also requires someone who thrives in a fast-paced, global environment, can manage multiple priorities simultaneously, and can work through ambiguity with minimal supervision. The strongest candidates are detail-oriented problem solvers who combine analytical rigor with excellent communication and stakeholder management skills, enabling them to translate complex data into actionable insights and effectively partner with Sales, Operations, and leadership teams across regions. Experience in sales planning, business operations, marketing analytics, or digital advertising is especially valuable, as is a track record of driving process improvements and supporting strategic business initiatives.

Contractor Performance Measurement

The contractor consistently delivers accurate work with minimal supervision, processes requests on time, quickly learns our tools and business processes, builds strong relationships with stakeholders, and proactively identifies ways to make the team's operations more efficient.

Candidate Requirements

The ideal resume would contain strong stakeholder management, self-resourcefulness, quick learning ability, and solid analytical capability beyond basic ticket processing.

Top 3 Must-Have Hard Skills (8 - 10 years of experience in):

• Advanced Excel: VLOOKUP/XLOOKUP, PivotTables, data validation, reconciliation, and large dataset management.
• Data Analysis & Reporting: Experience analyzing business data, creating reports, identifying trends, and using tools such as Power BI and SQL.
• Sales Operations / Business Operations: Managing business-critical data, processing change requests, supporting stakeholders, and working within operational processes.

Ideal Candidate Profile: 5 years in analytics, sales operations, business operations, or a similar data-focused role.