Business Analyst / ADA Digital Accessibility

Business Analyst/Consultant II / ADA Digital Accessibility

Location: Madison, WI Onsite position

Top Required Skills & Years of Experience:

• Candidate must display drive and urgency in getting tasks completed quickly and independently
• ADA Accessibility experience with websites, applications, forms, PDF and conventional documents
• Hands-on experience in using tools like WAVE, Lighthouse, NVDA, Acrobat PRO, manual keyboard testing.

Nice to Have Skills:

• Developing documentation or checklists for staff
• Professional collaboration across all levels of the organization.

Job Description: The ADA Digital Accessibility Specialist supports the Wisconsin Department of Financial Institutions (DFI) by assisting the organization with ADA Compliance for web sites, web and mobile applications/content, online forms and documents to meet or exceed the Title II of the Americans with Disabilities Act (ADA) related to Digital Accessibility.

This is a hands-on role which will be responsible for the discovery and remediation of current digital accessibility issues. This role will also be responsible for creating internal workflows and trainings to establish DFI’s ongoing compliance with digital accessibility requirements. The incumbent will be expected to lead these efforts based on extensive knowledge of ADA digital accessibility requirements, associated technology, and organizational change management.

The ADA Digital Accessibility Specialist creates, updates and develops accessibility content, testing processes and procedures for specific internal groups to improve teamwork, efficiency and will be expected to educate and provide staff with technical support in creating accessible web sites and content, conventional documents, data dashboards, web applications, videos and other digital information that is created by DFI. The ADA Digital Accessibility Specialist will assist individuals and teams in using tools like Adobe Acrobat Pro, WAVE, Lighthouse, Color Contrast Analyzer, NVDA Screen Reader, Microsoft accessibility checkers and manual keyboard navigation techniques to ensure that people using assistive technology are able to access our programs, services and activities while following federal and state guidelines for accessibility.

Knowledge, Skills, and Abilities

• Knowledge of disability law including but not limited to the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act of 1973, W3C Web Content Accessibility Guidelines (e.g., WCAG 2.1 AA), industry standards and best practices.
• Knowledge of web communication accessibility barriers.
• Ability to work independently, proactively overcome barriers and lead initiatives by taking ownership of remediation efforts and ensuring the success of the project
• Knowledge and skill in the use of Microsoft Office Suite, database tools, graphic design tools, and page layout tools.
• Strong problem determination and resolution skills.
• Excellent verbal, written and customer service skills.