Business Analyst ADMS/OMS

Job Title

• Business Analyst – ADMS/OMS

Principal Duties

• Provide functional and technical expertise in various aspects of ADMS/OMS implementations, including:
  • System design
  • Documentation
  • Complex utility workflow design and improvement
  • Trouble ticket generation
  • Crew dispatch
• Lead discussions on system requirements related to:
  • Electric distribution grids
  • Storm restoration processes
  • Regulatory reporting requirements
• Support engagements for electric utilities involving:
  • OT system planning
  • Implementation
  • Testing
  • Operations
• Work with OT systems including:
  • SCADA
  • ADMS
  • OMS
  • GIS
  • AMI
• Support integration of OMS with:
  • SCADA
  • GIS
  • AMI/Smart Meters
  • CRM platforms
• Support business requirements definition.
• Assist with Request for Proposal (RFP) development and vendor evaluation.
• Support:
  • Proposal evaluation
  • Vendor selection
  • Statement of Work (SOW) development
  • Vendor contract negotiation
• Support solution:
  • Design
  • Documentation
  • Planning
  • Implementation
  • Vendor management
  • Testing
  • Acceptance
• Support evaluation of potential new vendor partners.
• Develop and maintain partnerships with key vendors.

Technical Skills

• Hands-on experience with GEV ADMS & OMS preferred.
• Experience with other OEM OMS platforms is also acceptable, including:
  • ABB
  • Oracle NMS
  • Schneider
  • Siemens
• Strong understanding of OMS functionalities, including:
  • Outage workflows
  • Crew management
  • Mobile applications
  • Outage reporting
  • Outage maps
• Map and optimize workflows for:
  • Outage identification
  • Restoration prioritization
  • Customer communication
  • IVR/SMS notifications
• Utilize SQL and reporting/BI tools such as:
  • Tableau
  • Power BI
• Analyze outage data and calculate:
  • Estimated Time of Restoration (ETR)
  • Restoration times
  • Key Performance Indicators (KPIs)
• Strong understanding of:
  • GIS
  • Smallworld
  • ESRI
  • Smart AMI metering
• Utilize utility industry experience to engage with client utilities and understand their:
  • Applications
  • Approaches
  • Methodologies
  • Electric Distribution Operational Systems
• Knowledge of ADMS functionalities, including:
  • Fault Management
  • FLISR/FDIR
  • Feeder Reconfiguration
  • Load Shedding
  • Voltage/VAR Control
  • Distribution Load Flow
• Experience working with Electric Utilities and/or Consulting Entities is preferred.
• Knowledge of IT/OT and security standards, including:
  • NERC CIP
• Working knowledge of current standards and regulations governing power systems.

Industry Knowledge & Capabilities

• Strong understanding of electric utility distribution planning, engineering, and operations.
• Understanding of:
  • Electricity transmission and distribution
  • Outage management
  • Crew management
  • Mobile applications
  • Associated operational controls
• Apply specialized utility system design and planning knowledge to develop moderately complex work products and solutions.
• Support engagements across multiple phases of complex projects.
• Assess the effectiveness of client tools, applications, and processes.
• Support adoption of new OT applications and solutions, including:
  • ADMS
  • OMS
  • SCADA
• Apply appropriate methodologies or recognized equivalents to identified client needs.
• Anticipate and resolve technical problems with occasional technical assistance from others.

Management Responsibilities

• Individual Contributor

Minimum Qualifications

• Bachelor’s degree in:
  • Electrical Engineering
  • Computer Engineering
  • Similar technical discipline
• At least 10 years of experience in:
  • Business consulting
  • Technical consulting
  • Engagement implementation services
  • Utility OT systems
  • ADMS/OMS vendor environments
• At least 5–7 years of experience working with:
  • Electricity OT systems
  • ADMS
  • OMS
• At least 5+ years of experience in utility industry Business Analyst roles.