Business Analyst

Staff Aug Bid #
SA.146

Department Requesting Resource
Contract Management

Initiative
NEIS Transformation Project

Programmatic need being met by this request
The Technical Business Analyst is the functional support bridge for the NYSERDA users and IT for the PeopleSoft Contract Management and Financial Modules (NEIS). This point person is critical for NEIS functional troubleshooting and routine management, resolving urgent and regular NEIS issues for Contracts, Finance and Program Staff pertaining to the NEIS ERP system.

Where the work will be performed
Albany office for 6 months, possibly hybrid thereafter

Location of Resource
Commutable distance to Albany office

Is travel required for this position
no

Is any equipment required to be provided by the contractor or will be provided by NYSERDA for this position?
Contractor must have computer, cell phone, and access to reliable high-speed internet

Desired Start Date
4/13/2026

Expected Duration of Engagement (Years)
3

Estimated % FTE Being Requested
37.5 hours/week

Select the Appropriate NYSERDA Title You are Seeking to Fulfill
Business Analyst

Skills and Experience Needed
NYSERDA Title You Are Seeking to Fulfill
Business Analyst

General Guidance for Expected Years of Experience
3+ years

Technical & Professional Skills & Knowledge
Is able to work independently and has a solid understanding of project management methods, processes, standards and tools. The individual needs to be proficient at documenting requirements and specifications, and creating visual aids to represent business processes using standard methods. Experience and skill in discerning true requirements stemming from needs as opposed to business units' less critical wants and wishes.

Creativity in Project & Program Development
Has demonstrated ability to implement projects in a timely manner. Demonstrates the capability to manage all aspects of on going projects with no supervision. Skill in managing multiple diverse activities simultaneously, delivering on commitments, and operating with speed, accuracy, and strong judgement. Effectively discharges general technical and project management assignments in a timely manner. Demonstrates strategic thinking connected to the organization's goals.

Leadership / Interpersonal Relations / Judgement
Has demonstrated he ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Provides guidance to junior staff when appropriate and can supervise the day-to-day work of interns. Has full confidence of peers and superiors. People skills have developed to show leadership and an ability to motivate others.

Communication Skills & External Relations
A strong customer orientation, with active listening skills and the ability to understand and define and document business needs comprehensively. Produces effective and purposeful written material that requires no editing. Constructively edits work and mentors junior staff. Effectively represents Authority in difficult or complex negotiations with outside contacts and customers. Presents ideals clearly and concisely in oral and written format.

Primary Responsibilities, and Minimum and Preferred Qualifications
What skills are needed to be successful in this role?
. A keen attention to detail and a penchant for mastering and understanding details for the purpose of simplifying the landscape for others.
· Able to understand user problems and identify the corrective action, make the correction in the system or work with the technical team to address
· Extraordinary diligence, thoroughness and follow-through in a high volume, fast-paced environment.
· Demonstrated customer service orientation
· Skilled in managing multiple, diverse activities simultaneously, delivering on commitments, and operating with speed, accuracy and strong judgement.
· Demonstrated troubleshooting of Financial or Contracting systems, preferably Oracle Peoplesoft
· Experience in user acceptance testing (UAT) of Financial or Contracting systems, preferably Oracle Peoplesoft
· Experience in assigning . establishing, maintaining user access security including workflow security during onboarding and offboarding of users in a Financial or Contracting systems, preferably Oracle Peoplesoft

Are there any specialized skills that must be present for the position to be successful?
- Proven experience working in contracting/financial database systems, Oracle Peoplesoft experience strongly preferred
- Minimum 3 years demonstrable work experience for Business Analyst
- Minimum 7 years demonstrable work experience for Sr Business Analyst

Education, Certifications, Degree requirements
.In depth understanding of Oracle Peoplesoft strongly preferred
Microsoft Office: Word, Excel, PowerPoint, Teams, One Drive, SharePoint, Salesforce, Oracle Peoplesoft, Tableau .
Atlassian Suite: Jira, Confluence, Adobe

Tasks
NEIS is NYSERDA's current contract and financial system of record and is an Oracle Peoplesoft server based platform, This position will work with the incumbent to understand and document the following responsivities in order to perform independently after the initial training period..