Business Analyst, Amazon Fuse

Would you like to be part of a team that is solving new business challenges through innovative technology?

The Fuse tech team is an innovative and high-energy team that is working on Amazon Fuse, a wholesale subscription service that enables 3rd party enterprises with billing and distribution capabilities. Fuse has created a one stop integration point for service teams (e.g. Prime, Music, Video, Kindle, Audible, and more) to be able to offer their subscription services through the top global partners who collectively offer subscriber billing services to more than 4B consumers. While we use existing Amazon systems when possible, you"ll be working on challenging problems that need innovative solutions.

The Fuse Product Team is looking for a Business Analyst to support product strategy and decision-making through data analysis, reporting, and actionable insights. This role will define and build analytical solutions that inform product roadmap prioritization, measure feature performance, and identify opportunities to improve the customer experience. The analyst will work across multiple data sources to surface trends, quantify impact, and enable the team to make scalable, data-driven product decisions.

This role requires a self-starter who actively engages with cross-functional teams and senior leaders to deliver results. The ideal candidate must be highly analytical, an expert with SQL and Excel, possess a strong passion for analytics, hold high standards for their product, and insist on accuracy and accountability. Excellent verbal and written communication skills are required along with the ability to anticipate, identify, and communicate risks to business and leadership. The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role.

Key job responsibilities

• Enable effective decision making by retrieving and aggregating from multiple of large data sources and compiling it into a digestible and actionable format
• Solve reconciliation issues by diving-deep into the data and implementing solutions to resolve defects
• Communicate complex analyses and insights at scale to stakeholders and senior business leaders, both verbally and in writing
• Proactively identify, analyze, and solve business problems with focus on understanding root causes and discovering significant forward-looking opportunities
• Create and maintain tools, reports, and analyses which support senior leadership and various teams throughout the organizationBuild and maintain recurring business reporting mechanisms.
• Analyze business, product, operational, and financial data.
• Use SQL, dashboards, and spreadsheets to identify trends, defects, and opportunities.
• Apply AI tools to accelerate data analysis, automate workflows, and improve productivity.
• Create reusable prompts and automation templates for recurring analysis.
• Support accounting-related workflows, including reconciliation, billing analysis, revenue/cost variance analysis, and financial inputs.
• Prepare product retrospectives for launches, experiments, and business initiatives.
• Conduct product deep dives to identify root causes and business opportunities.
• Support MBRs, QBRs, and leadership review documents.
• Partner with Product, Finance, Accounting, Business Development, and Operations teams.
• Improve data quality, reporting consistency, and business review mechanisms.
• Translate complex analysis into crisp, actionable narratives.