Job Description
Amazon Relay is looking for a Business Analyst that has a background in data analysis and creative problem-solving skills. In this role, the Business Analyst will work with stakeholders to build trust-based relationships to deliver timely, meaningful, and consumable data insights. This role will support the Relay Marketing team and will be responsible for a wide range of duties related to data extraction, analysis, reporting, and visualization. The role will focus on leveraging AI tools and automation to accelerate insight delivery.
Key job responsibilities
- Quickly understand data requirements, operational workflows, and reporting needs across multiple teams.
- Extract, clean, and analyze operational and marketing data from internal systems (e.g., data warehouses, reporting tools, third-party platforms).
- Identify trends, anomalies, and root causes in operational data; develop actionable recommendations and escalate findings to leadership.
- Understand marketing benchmarks and deliver reports that outline goals and results.
- Build and maintain reporting packages, dashboards, and visualizations that enable data-driven decision-making for leadership and cross-functional partners.
- Leverage AI and automation to streamline reporting workflows, reduce manual effort, and continuously improve analytical processes.
- Contact stakeholders globally to provide status reports, success metrics, communicate relevant information, and escalate when needed.
- Perform regular audits and validation checks to maintain data integrity.
About the team
Amazon Relay is a freight hauling platform that connects carriers with Amazon loads. The Relay Marketing team drives carrier-facing communications, product launches, and engagement strategies that fuel carrier adoption and satisfaction.
Numbers & Facts
| Location | Bellevue, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Analysis Skillsunmatched
- Artificial Intelligence (AI)unmatched
- Auditingunmatched
- Automationunmatched
- Benchmarkingunmatched
- Business Analysisunmatched
- Cargo/Freightunmatched
- Continuous Improvementunmatched
- Cross-Functionalunmatched
- Data Analysisunmatched
- Data Qualityunmatched
- Data Visualizationunmatched
- Data Warehousingunmatched
- Database Report Toolsunmatched
- Leadershipunmatched
- Marketingunmatched
- Metricsunmatched
- Operational Auditunmatched
- Problem Solving Skillsunmatched
- Process Improvementunmatched
- Product/Service Launchunmatched
- Reporting Dashboardsunmatched
- Reporting Skillsunmatched
- Status Reportsunmatched
- Time Managementunmatched
- Trend Analysisunmatched
- Validation Testingunmatched
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