Business Analyst

We are seeking a Business Analyst for a Hybrid contract position; we are looking for local candidates who can work on-site at the Austin client 3 days/week.

Essential Functions of this role include:

* Identify opportunities for improving business processes to be more efficient or effective and assist in the business case vetting and preparation of proposals for information management efforts.

* Coordinate the analysis of program policies and procedures to determine their effect on

automated systems and systems functional areas.

* Focus on business value to develop ideas, including awareness of industry trends, risk

assessments, business continuity, and business capability requirements.

* Coordinate and/or analyze user requirements, procedures, and problems to automate or

improve existing systems; and coordinate and/or analyze computer system capabilities,

workflow, and scheduling limitations.

* Coordinate the service request life cycle through customer-related service request responses,

business requirements coordination, technical specifications and related artifacts review, and

monitors system integration and user acceptance testing prior to implementation.

* Coordinate with outside vendors and contractors to complete projects and service requests;

and defines, may assign, and evaluate their work.

* Identify potential project risks and difficulties, and designs strategies to mitigate or avoid them.

* Review complex project deliverables such as design documentation, test plans, and risk

assessment plans and provides comments and suggestions to document owners.

* Leads and coordinates process change requests and manage a project's scope, acceptance,

installation, and deployment.

* Correlate business value and priorities to planning activities and goal-setting.

Requirements

Yrs Experience

- Graduation from an accredited four-year college or university with major course work in management information systems or business administration

4 Experience planning, eliciting, analyzing, and managing business requirements and monitoring throughout the Software Development Life Cycle (SDLC), including regression testing

4 Experience leading simple and complex business process reengineering and transformation efforts that deliver efficiency improvements in quality and customer experience

4 Experience performing a Business Relationship Manager (liaison) role between functional and technical teams

4 Experience leading project teams and/or operational and strategic organizational efforts involving managing changes and stakeholder relationships, tracking and communicating performance, ensuring resource availability and allocation, coordinating third parties/vendors, and delegating tasks

4 Experience with projects addressing some of the following fields: data management, data quality, data warehousing, data modeling, data migration and integration; secure file transfers; enterprise system analysis; enterprise architecture; information security principles

4 Experience working in a Scrum Master role or in an Agile Scrum environment

4 Experience with a variety of system implementations and enhancements supporting business areas that may include: building operations, finance, benefits processing, procurement, contract management, legal, audit, human resources, or communications

Preferred

Yrs Experience

4 Experience in a wide range of business environments, including business consulting

4 Experience managing and implementing IT Service Management processes, procedures, and software applications based on ITIL principles to improve delivery of IT services

4 Experience managing and implementing financial systems and/or other enterprise cloud applications and platforms

4 Technical expertise and experience in business systems analysis, system configuration, information security, and internal control frameworks

4 Technical expertise and experience with reporting databases, database design development, data modeling, and mapping

4 Technical expertise and experience conducting enterprise business analysis, such as problem/opportunity analysis, business case and business architecture development, feasibility studies, and comprehensive risk assessments supporting value-based decision-making

4 Technical expertise and experience creating comprehensive system-level documentation, system implementation standards, and training materials for users with varied levels of technical understanding

4 Experience with MS Azure DevOps for requirements management and project implementation

4 Experience with project management software

- Master of Business Administration (MBA), CCBA, CBAP, CSM, CSPO, PMI-PBA, PMP, or ITIL certification