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Business Analyst

Aditi Consulting

Remote - California, CA(remote)

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JOB DETAILS
SALARY
$30.50–$30.50 Per Hour
JOB TYPE
Temporary, Contractor, Full-time
SKILLS
Analysis Skills, Artificial Intelligence (AI), Business Analysis, Communication Skills, Construction, Consulting, Identify Issues, Information Technology & Information Systems, Internet/IP Telephony, Inventory Management, Inventory Reports, Leadership, Local Area Network (LAN), Messaging Technology, Multitasking, Network Administration/Management, Network Configuration Management, Network Routers, Network Support, Network Switching, Network System Hardware, On Site Support, Power BI, Presentation/Verbal Skills, Problem Solving Skills, Project Tracking, Project/Program Coordination, Project/Program Management, Purchasing/Procurement, Retail, Risk Management, Shipping/Receiving, Short Messaging Service (SMS), Speech Technology, State Laws and Regulations, Status Reports, Telephony, Telephony Software, Time Management, Vendor/Supplier Management, Warehousing, Wide Area Network (WAN), Writing Skills
LOCATION
Remote - California, CA
POSTED
1 day ago
Payrate: $00.00 - $00.00/hr.
 
Summary:
Support and implement network/telephony hardware/software deployments for North America based stores remotely while managing onsite technicians.
 
Responsibilities:
  • Point of contact (POC) for North American Network/Telephony Store Activity (Construction/Deployment/Break-Fix):
  • Proactively coordinate with construction resources for implementation of stores networking and telephony
  • Configure network and telephony hardware across US and Canada markets
  • Order network and telephony circuits to meet deadlines and coordinate implementation
  • Research, diagnose, resolve or escalate technical and procedural networking issues
  • Address service level escalations and escalate unresolved issues per guidelines
  • Utilize available resources for prompt resolutions
  • Develop relationships with key Business Partners in all departments within responsibility areas
  • Effectively identify, communicate, and mitigate risks to meet deadlines
 
  • Vendor Management:
  • Utilization of shipping and receiving of warehouse activity
  • Address service level escalations as required and drive to resolution
  • Establish and maintain effective lines of communication with multiple vendors
  • Engage in network escalations and troubleshooting with vendors
 
  • Reporting and Misc. Projects:
  • Update and maintain various means of inventory/reporting management Excel/PowerBI/Smartsheet/other
  • Summarize complex environment of many ‘moving parts’ with dependencies
  • Track project status and effectively and actively report back to leadership
  • Provide weekly status summary reports for network related activities and changes
 
Required Qualifications:
  • Excellent verbal and written communication skills
  • Analytical problem-solving skills and resourcefulness
  • Must be self-motivated with the ability to work independently
  • Smartsheet, Service Now, and proficiency with Microsoft Office Applications
  • Ability to act quickly and professionally to identify and multitask multiple priorities
  • Able to deal with ambiguity and adapt to change
  • Capable to learn technical and procedural store retail environment
  • Growth Mindset
  • A BA/BS degree or equivalent work experience is preferred
  • At least 4 years of previous IT experience is preferred
  • At least 2 year of networking experience is preferred – Routers, Switches, LAN/WAN, IP, Zoom Telephony systems
  • Previous project management or coordination is preferred
 
Pay Transparency: The typical base pay for this role across the U.S. is: $00.00 - $00.00 /hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match,  life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. 
 
Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions.  Calls may be recorded.
 
Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to :messages or by contacting 

privacy@aditiconsulting.com

. 
 
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy
 
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About the Company

A

Aditi Consulting

INDUSTRY
Consumer Packaged Goods Manufacturing

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