Analysis Skills, Application Programming Interface (API), Business Analysis, Data Management, Decision Support, Metrics, Project Tracking, User Interface/Experience (UI/UX), Wheel/Front-End Loader
LOCATION
Charlotte, NC
POSTED
12 days ago
BSA
Location: 2 Days nearest Client office per week
Only on W2
No C2C
USC/ GC/ TN-Visa Only
We need a BSA to support the Status Center and help Turn fragmented, partially understood data into stable, validated, decision-ready meaning—before it reaches users, UX, or engineering.
Status Center is a centralized, read-only, self-service tool that provides US branch teams with situational awareness into the status of specific client-related items being processed across multiple back-office applications.
Items in the Status Center represent tracked work—such as documents, transactions, or other client-related items—as they move through Home Office processing. Status Center is designed to reduce uncertainty by answering one primary question: “What is happening with this item right now?”
It is not a transactional system and not a system of record. Use Status Center when you need a quick, reliable status check—not when you need to make adjustments or complete in-depth analysis.
Status Center’s primary challenge is not decision-making—it’s getting to reliable, usable truth fast enough to support decision-making.
Required skillsets:
• Source discovery & stakeholder navigation
• Systems thinking
• Investigative analysis
• Technical background
• Ability to understand and translate dependencies
• Scenario-based thinking
• Technical fluency (APIs, data pipelines, payloads)
• Metrics/analytics mindset for trust measurement