Business Analyst (Data Modernization Initiative)

Job Title: Senior Business Analyst (Data Modernization Initiative)

Client: NC Department of Health and Human Services (NC DHHS) Division of Public Health (DPH)
Location: Raleigh, North Carolina (Onsite Required)
Role Type: Contract
Region: State of North Carolina

Position Overview

The NC Department of Health and Human Services (NC DHHS), Division of Public Health (DPH), is seeking an experienced Senior Business Analyst to support the Data Modernization Initiative (DMI) project. The selected candidate will work closely with business stakeholders, project teams, and technical resources to perform business process analysis, requirements gathering, documentation, procurement support, testing, and implementation activities.

This role requires strong business analysis expertise, technical writing capabilities, healthcare data systems experience, and the ability to facilitate collaboration across diverse stakeholder groups.

Note: Candidate must be available to work onsite in Raleigh, NC and attend local meetings as required.

Key Responsibilities Business Analysis & Requirements Management

• Conduct stakeholder analysis and facilitate stakeholder engagement sessions.
• Gather, document, validate, and manage business, functional, technical, and transition requirements.
• Analyze current-state and future-state business processes.
• Develop business process models, workflows, gap analyses, and process improvement recommendations.
• Create and maintain Requirement Traceability Matrix (RTM).
• Author user stories, acceptance criteria, use cases, and functional specifications.

Process Modeling & Documentation

• Develop:
  • Context Diagrams
  • Functional Decomposition Models
  • Business Process Workflows
  • Use Cases
  • Wireframes
  • Entity Relationship Diagrams (ERDs)
  • Data Dictionaries
  • System Context Diagrams
• Prepare analysis reports, project documentation, user manuals, meeting minutes, and implementation artifacts.

Procurement & Vendor Support

• Support procurement activities by developing business analysis deliverables for RFPs and procurement packages.
• Assist in drafting procurement-related documentation and evaluation criteria.
• Conduct market research and analysis to support procurement decisions.

Testing & Implementation

• Develop test scenarios and test cases.
• Perform functional, integration, and User Acceptance Testing (UAT) support activities.
• Validate system functionality against business requirements.
• Support go-live and post-implementation activities.

Collaboration & Project Support

• Partner with Project Managers, Developers, Architects, and End Users throughout the SDLC.
• Participate in PMO meetings and adhere to PMO methodologies and standards.
• Support Agile project delivery and related documentation.
• Perform additional project-related duties as assigned.

Required Qualifications

• Minimum 7 years of Business Analysis experience.
• Extensive experience in business systems analysis, process modeling, and requirements management.
• Strong knowledge of SDLC methodologies and Agile practices.
• Experience creating:
  • Business Requirements Documents (BRDs)
  • Functional Requirements Specifications (FRS)
  • User Stories
  • Workflow Diagrams
  • Context Diagrams
  • Functional Decomposition Models
• Strong technical writing and documentation skills.
• Experience conducting functional and integration testing.
• Proficiency with:
  • Microsoft Word
  • Excel
  • PowerPoint
  • Visio
  • Microsoft Project
• Experience using SharePoint sites, libraries, lists, and groups.
• Strong communication, facilitation, presentation, analytical, and problem-solving skills.
• Ability to manage multiple priorities and workstreams.

Preferred Qualifications

• Experience working within State Government environments.
• Healthcare or Public Health sector experience.
• Experience supporting Healthcare Data Reporting Systems.
• Experience developing procurement documentation, including RFPs and evaluation criteria.
• Knowledge of PMI PMBOK principles and Business Analysis best practices.
• Understanding of application development, database design, and systems architecture.

Skill Matrix

Skill	Required/Desired	Experience
Extensive knowledge of Business Systems Analysis techniques and testing methodologies	Required	7+ Years
Business Requirements Gathering and Documentation	Required	7+ Years
Development of Business Rules and Process Flows	Required	7+ Years
Business Process Design, Definition, and Re-Design	Required	7+ Years
Business Analysis Methodologies and Problem Solving	Required	7+ Years
Microsoft Office Suite (Word, Excel, PowerPoint, Visio)	Required	7+ Years
Microsoft Project	Required	7+ Years
Excellent Verbal and Written Communication Skills	Required	Strong Experience
Procurement Documentation (RFPs, Evaluation Criteria)	Required	5+ Years
Context Diagrams and Functional Decomposition	Required	5+ Years
User Stories and Acceptance Criteria Development	Required	5+ Years
Requirements Traceability Matrix (RTM)	Required	5+ Years
Functional, Integration, and UAT Testing	Required	5+ Years
SDLC Methodologies	Required	5+ Years
Agile Methodologies	Required	5+ Years
SharePoint Administration/User Experience (Sites, Lists, Libraries, Groups)	Required	5+ Years
Healthcare Data Reporting Systems Experience	Required	3+ Years
Healthcare/Public Health Domain Experience	Highly Desired	3+ Years
State Government Experience	Highly Desired	Any
Data Modernization / Data Governance Initiatives	Desired	3+ Years
PMI PMBOK Knowledge	Desired	3+ Years
Technical Writing	Required	5+ Years
Gap Analysis and Business Process Improvement	Required	5+ Years
Analytical and Detail-Oriented Skills	Required	Strong Experience
Leadership and Team Building Skills	Required	Strong Experience