Job Description:
We are seeking an experienced Senior Business Analyst to support a strategic Corporate Trust transformation initiative. This individual will partner with cross-functional business teams to design the future-state operating model, define business readiness, and establish sustainable business-as-usual (BAU) processes that support a successful implementation.
Working closely with Transaction Management, Client Service Management, and other key stakeholders, this role will define Day One operational readiness, governance structures, escalation paths, and support models while documenting processes that ensure long-term operational success.
Key Responsibilities:
Operating Model Design: Develop the future-state operating model by defining business processes, governance structures, roles and responsibilities, and support models that enable successful implementation.
Business Readiness & Operational Planning: Establish Day One readiness by defining operational requirements, communication strategies, issue management processes, ownership models, and escalation procedures.
Process Analysis & BAU Development: Evaluate current-state processes, identify improvement opportunities, and develop scalable business-as-usual workflows, operational procedures, and support models.
Stakeholder Engagement: Partner with Transaction Management, Client Service Management, and other cross-functional teams to gather business requirements, facilitate discussions, and align the operating model with organizational needs.
Documentation & Governance: Produce process maps, operating procedures, governance documentation, RACI matrices, and other operational artifacts that support long-term business success.
Qualifications:
5+ years of experience in operating model design, business transformation, business analysis, process improvement, or management consulting.
Experience designing or implementing future-state operating models within complex organizations.
Strong knowledge of process mapping, workflow design, governance models, and operational readiness planning.
Experience collaborating with cross-functional stakeholders to gather requirements and drive process improvements.
Excellent analytical, facilitation, communication, and stakeholder management skills.
Ability to translate complex business challenges into structured processes and actionable solutions.
Preferred Experience:
Experience supporting digital transformation, enterprise modernization, or platform implementation initiatives.
Background in Financial Services, Banking, or Corporate Trust.
Experience developing Target Operating Models (TOM), service models, or operating frameworks.
Experience facilitating workshops with business leaders and cross-functional teams.
Familiarity with Business Analyst methodologies, requirements gathering, and change management initiatives.
Additional Information:
Duration: 5 month contract opportunity
Work Model: 4 days onsite required weekly New York, NY or Lake Mary, FL
Shift: Monday - Friday, 8:00AM-5:00PM EST
Rate Range: $80-85/hr. W2 (based on experience)
Numbers & Facts
Location
New York, NY
Salary
$80–$85 Per Hour
Skills
Analysis Skillsunmatched
Business Analysisunmatched
Business Developmentunmatched
Business Modelunmatched
Business Operationsunmatched
Business Processesunmatched
Business Strategyunmatched
Business Transformationunmatched
Change Managementunmatched
Communication Skillsunmatched
Corporate Bankingunmatched
Cross-Functionalunmatched
Customer Service Managementunmatched
Documentationunmatched
Financial Servicesunmatched
Green Businessunmatched
Management Consultingunmatched
Operational Communicationsunmatched
Operational Supportunmatched
Operations Planningunmatched
Operations Processesunmatched
Process Analysisunmatched
Process Improvementunmatched
Process Modelingunmatched
Requirements Managementunmatched
Scalable System Developmentunmatched
Support Documentationunmatched
Team Lead/Managerunmatched
Transaction Processing/Managementunmatched
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