Agile Programming Methodologies, Business Analysis, Business Development, Communication Skills, Customer Support/Service, DevOps, Functional Testing, Microsoft Windows Azure, Organizational Skills, Product Design, Product Requirements Document (PRD), Production Systems, QoS (Quality of Service), Quality Assurance Methodology, Quality Metrics, Requirements Management, Resolve Customer Issues, Scrum Project Management and Software Development, Selenium, Software Administration, Support Documentation, System Test, Team Lead/Manager, Test Automation, Test Case, Test Requirements, Usability Engineering, User Documentation, Web Content Accessibility Guidelines (WCAG), Writing Skills