Business Analyst

GDC IT Solutions is currently seeking a Business Analyst to support a large-scale modernization initiative focused on upgrading and replacing legacy systems. This position requires candidates to work on-site in Harrisburg, PA  for the duration of the project and offers the opportunity to collaborate with business and technical teams to drive transformational technology improvements.

As a Business Analyst, you will be responsible for supporting the modernization of legacy systems by gathering and documenting business requirements, analyzing current and future state processes, and ensuring alignment between business objectives and technical solutions. You will serve as a liaison between stakeholders, subject matter experts, development teams, and quality assurance teams to help deliver successful system enhancements and modernization efforts.

• Lead and facilitate requirements gathering sessions with stakeholders, subject matter experts (SMEs), and end users.
• Document business, functional, and non-functional requirements for new and modernized systems.
• Analyze and map current-state ("as-is") business processes and develop future-state ("to-be") process models.
• Translate business needs into detailed use cases and user stories.
• Collaborate with technical teams to ensure business requirements are accurately reflected in technical solutions.
• Conduct gap analysis, risk assessments, and impact analyses related to legacy systems and modernization initiatives.
• Work closely with QA teams to define test cases and support validation activities.
• Prepare and deliver high-quality documentation, presentations, and reports for management and stakeholder review.
• Support application teams with process documentation and knowledge transfer activities.
• Maintain project documentation, including meeting minutes, status reports, and project artifacts.

• 5+ years of experience as a Business Analyst.
• Proven experience supporting modernization projects involving legacy systems, enterprise platforms, or cloud migration initiatives.
• Strong experience facilitating workshops, interviews, and requirements elicitation sessions.
• Experience working in Agile environments.
• Exceptional communication and interpersonal skills with the ability to engage stakeholders at all organizational levels.
• Strong analytical, critical thinking, and problem-solving skills.
• Ability to work independently and effectively navigate ambiguity.
• Strong organizational skills and attention to detail.
• Ability to thrive in a fast-paced, collaborative, multi-disciplinary team environment.

• Experience supporting government or public sector modernization initiatives.
• Experience using DevOps, Azure DevOps, Jira, or similar Agile project management and tracking tools.

GDC IT Solutions (GDC) is a full-service Information Technology (IT) company providing solutions that empower businesses to increase employee productivity, maximize investments, and improve operational efficiencies. With experienced and certified professionals, we deliver services in the areas of application development, data center, 24/7 multilingual service desk, desktop lifecycle management, project management, business process consulting, and IT staff augmentation. 

What Makes GDC Different:

Our employees are our greatest asset continually driving our success each and every day. We attract and maintain the best talent to provide a personal customer experience at every touchpoint. Our technology professionals care about day-to-day client interactions and resolving customer issues quickly and efficiently, the first time. We deliver services with a code of high ethical responsibility, both to protect our clients and to assure that the work is carried out at the maximum level of professionalism. We are technology experts remaining one step ahead as technology evolves and constantly engaging to understand our clients’ business technology needs in order to deliver the best possible solution. 

Why Work for GDC?

• Cutting Edge Technology and Innovation: GDC fully supports and embraces continuing education and industry certifications to stay ahead of trends and remain current within the technology landscape. We recognize that our employees add the real value to our clients and to our business. By approaching our daily operations with a passion for innovation and a shared-learning environment, everyone can make a positive difference.

• Career Growth: GDC is one of the fastest growing companies in the region!  Sustained growth means ongoing opportunity. Many of our senior leaders have grown within the company, starting with the helpdesk or other entry-level roles to become thought leaders in the fields of IT infrastructure, application development, project management, and business development.

• Employee-Centric Environment: GDC prides itself on employee satisfaction with a firm belief that happy employees are the most productive employees. In appreciation of our employees and their contributions, we sponsor numerous events throughout the year including an annual gala, golf, lunch barbeques and more.

• Comprehensive Benefits Package: GDC offers competitive compensation, excellent benefits, and a positive work environment designed around the philosophy of mutual respect. Our comprehensive benefits package includes medical, dental, prescription, vision, 401(k), short and long-term disability, and group life

• Holiday and Vacation: GDC firmly believes in a comfortable work-life balance, and we offer comprehensive holiday and paid-time-off (PTO) packages.  We provide a generous PTO package, and we encourage our staff to use it — whether it’s for vacation or other personal reasons everyone needs time to relax and refresh.

Equal Opportunity Workplace:

GDC is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.

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