Business Analyst I/II/III/IV

Provides support and input in organization efforts required in implementation, deployment and support of systems to meet the business requirements for the organization. Participates in analysis and recommendations related to the redesign of business processes, while ensuring operational efficiencies and excellence. Understands and documents the company’s direction including the design and implementation of workflows, training and provides end user support. Acting as part of a liaison team between internal customers and EIT departments. Responsible for placing safety as #1 priority in day to day work routine for self and others.

Position to be located within Company service territory which includes the following states: ID, MN, MT, ND, OR, SD, WA, or WY. Preference will be given to those located in Bismarck, ND or Boise, ID areas.

Business Analyst I: ($57,110 - $71,390)

• Must poses knowledge of business systems and processes at a level normally acquired through the completion of a bachelor's degree in business, management information systems, or related business experience

Business Analyst II: ($63,860 - $79,830)

• Must poses knowledge of business systems and processes at a level normally acquired through the completion of a bachelor's degree in business, management information systems, or related business experience; and
• Two years' related experience

Business Analyst III: ($73,460 - $91,830)

• Must possess knowledge of business systems and processes at a level normally acquired through completion of a bachelor’s degree in business, management information systems or related business experience; and
• Four years’ related experience.

Business Analyst IV: ($84,460 - $105,570)

• Must possess knowledge of business systems and processes at a level normally acquired through completion of a bachelor’s degree in business, management information systems or related business experience; and
• Six years’ related experience.

Business Analyst I: 

• Previous experience in an IT, system or business support role.
• Good working knowledge of utility, energy, pipeline, or natural gas regulations and compliance requirements.

Business Analyst II:

• Preferred qualifications of the Business Analyst I; and
• Two years' experience in utility, energy, pipeline or natural gas business practices

Business Analyst III:

• Familiar with relational databases and structured query language (SQL).
• Previous experience in an IT, system or business support role.
• Good working knowledge of utility, energy, pipeline, or natural gas regulations and compliance requirements.
• Four years’ experience in utility, energy, pipeline, or natural gas business practices.

Business Analyst IV: 

• Same as BA III plus
• Six years’ experience in utility, energy, pipeline, or natural gas business practices.

• Must take all measures necessary to protect networks, devices, programs and data from cyber-attack, damage or unauthorized access. 
• May be required to maintain a valid driver's license.
• Must be legally authorized to work in the United States, no sponsorships considered.
• Subject to pre-employment drug testing and background checks.
• May require some travel (minimal)

• Requires good judgement, creative thinking, good analytical and problem-solving skills
• Good written, interpersonal and verbal communication skills; Effective team and communications skills
• Ability to establish and maintain effective working relationship with internal and external customers
• Able to manage multiple priorities
• Understanding of business processes and related business software systems
• Understanding of and ability to maintain confidentiality of all company information
• Experience developing reporting and dashboarding in Business Intelligence Tools 
• Knowledge and use of AI agents to analyze large data sets

• Experience with Data Warehouses and Data Lakes

Level I and II:

1. Participates and assists in the administration and coordination activity associated with the supported systems.
2. Performs task and participate in system test plans; the preparation of test plans, test data and documentation. Performs and monitors required testing to ensure the system functions in accordance with the business requirements and technical design. Identify and document system deficiencies and recommend solutions.
3. Participates and assists BA team, users and EIT on maintenance, enhancement tasks and/or as part of a team on such activities.
4. Monitors and keeps abreast of new technologies. Seek ways to improve business and application efficiencies.
5. Participates and assist in activities related to the integrity of system data and usage.
6. Participates and/or assists in troubleshooting as needed.
7. Performs other tasks and special projects as assigned.

Level III and IV includes same responsibilities as above with higher level of responsibility and autonomy and: 

1. May act as project manager on assigned projects.
2. Continuously reviewing and investigating emerging technologies related to assigned areas of responsibility. 
3. Assist in training and coordinating work with other business analysts in order to expand the knowledge base of the entire team.

MDUGhumanresources@mdu.com