Business Analyst II - Development & Analytics

Primary Job Responsibilities:

• Collect feedback and ideas from key business stakeholders, as well as listen to their pain points and biggest challenges; advocate on their behalf

• Communicate updates and project statuses regularly with key business stakeholders and IT leadership

• Define requirements for web applications, analytics dashboards, and data integrations. Write user stories and acceptance criteria

• Assist in project management and maintaining the team’s agile process through grooming sessions and daily standups

• Dynamically adapt to changing circumstances, doing what it takes to progress projects through milestones and completion dates

• Serve as the main touchpoint for system configurations and user issues or feedback, reacting and responding to user inquiries in a timely manner

• Collaborate with QA teams to ensure features are developed, tested, and delivered per written specifications

• Generate user guides, training tools, release notes, and other communication artifacts to guide stakeholders on new features

Education and Training:

• College degree or equivalent experience

• Experience using Azure Dev Ops or a similar project management tool like Jira, Asana, or Monday.com

• Formal certifications in Business Analysis or Project Management are a plus, but not required

• Experience with Gherkin syntax is a plus, but not required

• Must thoroughly understand Microsoft Outlook, Excel, Word, PowerPoint, Visio, and SDLCs.

Relevant Work Experience:

• 2+ years of Business Analysis or similar experience

• Working in a startup or a fast-paced, dynamic environment

• Experience working on a technical team of software developers, data engineers, or others

• Experience interacting and engaging with business leaders

• Experience with system testing and software quality assurance best practices and methodologies

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