Title: Senior Product/Business Analyst
Location: Chicago, IL (Hybrid - Willis Tower)
Start Date / End Date: May 2026 May 2027
Schedule: 40 hours per week (Tue/Wed Onsite)
Equipment: Client Provided
Interview Process: 1 round via Video with Hiring Manager
Number of Openings: 1
POSITION OVERVIEW
Join United's Digital Innovation Team to shape the future of travel by working on customer-facing products across mobile and desktop platforms. This role is part of a high-performing team dedicated to driving continuous innovation through iterative Agile delivery for Project Echelon, focusing on increasing credit card acquisitions.
DAY-TO-DAY RESPONSIBILITIES
Create scope, high-level requirements, and detailed user stories for development and QA teams. Manage and groom the story backlog to ensure sprint readiness and iterative value delivery. Facilitate agile rituals including inception, iteration kickoffs, and story estimation sessions. Collaborate with UX analysts to ensure prototypes align with the intended user story goals. Partner with Dev and QA teams to define technical feasibility and story boundaries. Analyze data and present regular updates to leadership to align features with business goals.
TOP 3 REQUIRED SKILLS
User Story Development & Recommendation: 4+ years Stakeholder Management & Engagement: 4+ years Agile/Scrum Framework Experience: 2+ years
ADDITIONAL DESIRED SKILLS
Digital Ecommerce Experience (Mobile/Web) Airline Industry Knowledge Analytical and Data-Driven Decision Making Project Management/Multi-tasking
IDEAL CANDIDATE PROFILE
The ideal candidate is a proactive communicator with a strong background in Digital Ecommerce who can extract the "why" behind stakeholder requests. They should be highly organized, comfortable with quick iterative turnarounds, and possess the analytical prowess to translate complex business needs into actionable technical requirements.
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Background Check : No
Drug Screen : No