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Business Analyst III

Iconma

Toronto, ON

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JOB DETAILS
SALARY
$43.12–$46.80 Per Hour
SKILLS
Agile Programming Methodologies, Analysis Skills, Atlassian JIRA, Banking Services, Best Practices, Business Analysis, Business Process Management, Business Processes, Business Solutions, Case Management, Communication Skills, Cross-Functional, Detail Oriented, Documentation, Enterprise Applications, Health Plan, IBM Product Family, Problem Solving Skills, Process Analysis, Process Flow, Real Estate, Requirements Management, Systems Administration/Management, Team Player, Technical Delivery
LOCATION
Toronto, ON
POSTED
3 days ago
Our Client, a Banking company, is looking for a Business Analyst III for their Toronto, ON  location.
 
Responsibilities:
  • Business Analyst with hands-on experience working directly within workflow-driven enterprise applications (e.g., TRIRIGA, Pega or similar), with the ability to work through system modules to understand how processes, workflows, and functionality operate, and document them in a structured and detailed manner.
  • In this role, you will support and evolve Client Enterprise Real Estate technology platform by applying strong, hands-on experience working within workflow-driven systems.
  • You will act as a key bridge between Enterprise Real Estate stakeholders and technology delivery teams, translating business needs into well-defined functional requirements and ensuring solutions align with platform capabilities and best practices.
  • This role is best suited to a seasoned, hands-on Business Analyst with experience working directly within enterprise applications and workflow engines.
  • The successful candidate will have a strong understanding of how systems are designed to operate, with the ability to work through applications to understand process flows, system behavior, and module functionality, and translate those into clear, structured documentation.
  • A key focus of the role is to support the modernization of the platform by leveraging out-of-the-box (OOTB) capabilities and standardizing workflows.
  • The candidate should be comfortable analyzing how processes should function within the system, identifying opportunities to simplify and align to platform capabilities, and producing documentation that reflects intended system design and behavior.
  • The role requires strong analytical thinking, attention to detail, and the ability to move between business and system perspectives.
  • The candidate must be comfortable working in a complex, cross-functional enterprise environment, collaborating with both business stakeholders and technology teams.
  • Experience with IBM TRIRIGA is considered an asset; however, candidates with strong experience in similar workflow-based platforms (such as Pega or other BPM tools) will also be considered.
  • Demonstrated ability to:
  • Work directly within applications to analyze and understand end-to-end process flows and system behavior
  • Interpret how workflows and modules function across different parts of the platform
  • Translate platform capabilities into clear, structured functional documentation and process designs
  • Experience producing high-quality documentation, including process flows, functional requirements, and system-level descriptions
  • Experience working in complex, cross-functional enterprise environments, partnering with both business and technology teams
  • Strong analytical, problem-solving, and communication skills
  • Who are they interacting with (internal/external)  Both
 
Requirements:
  • Required qualifications & experience
  • Proven, hands-on experience working with workflow-driven enterprise platforms, such as:
  • IBM TRIRIGA (nice to have)
  • Pega or similar case management / workflow-based applications
  • Strong understanding of:
  • Workflow-based systems, including process flows, approvals, states, and lifecycle management
  • How enterprise platforms drive and control business processes through system configuration
  • Out-of-the-box (OOTB) functionality vs. customization trade-offs
  • Must-have hard skills:
  • 6+ years of experience as a Business Analyst working within enterprise applications
  • Hands-on experience working with workflow-driven enterprise platforms,
  • Nice-to-have:
  • IBM TRIRIGA
  • Experience working in Agile or hybrid delivery models, including use of tools such as Jira and Confluence
 
Why Should You Apply?

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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