Business Analyst, Integrated Eligibility Modernization

We are seeking a software engineer to support the design, development, testing, and deployment of technology solutions for Deloitte's Government and Public Services practice. In this role, you will work with project teams to build and maintain applications, support delivery milestones, and contribute to client-focused outcomes. The ideal candidate brings foundational software engineering experience, strong technical discipline, and the ability to work across the software development life cycle.

Work you'll do

As a Project - Software Engineer II on the Government and Public Services team, you will be responsible for...

• Supporting the design, development, testing, and deployment of software applications and system enhancements
• Writing, debugging, and maintaining code using approved programming languages, frameworks, and development tools
• Collaborating with cross-functional teams to analyze requirements, document technical solutions, and support delivery activities
• Participating in code reviews, unit testing, defect resolution, and release preparation activities
• Monitoring application performance, troubleshooting issues, and supporting ongoing maintenance and continuous improvement efforts

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to mentor and provide clear guidance to others

The team

Deloitte's Government and Public Services practice brings together people, ideas, technology, and outcomes to help clients make an impact. Serving federal, state, and local government clients, as well as public higher education institutions, the team helps organizations anticipate disruption, rethink what is possible, and advance their mission.

Qualifications

Required:

• Bachelor's degree in Business Administration, Public Administration, Information Systems, Health & Human Services, Social Sciences, Computer Science, or related field
• 2+ years of professional experience supporting business analysis, system implementation, technology modernization, or business process improvement initiatives
• 2+ years of experience gathering, documenting, and validating business requirements, user stories, business processes, workflows, and functional specifications
• Experience supporting Software Development Lifecycle (SDLC) activities including requirements management, design reviews, testing, defect triage, and implementation readiness
• Experience using Microsoft Office Suite, including advanced Excel, PowerPoint, Word, Visio, or comparable business analysis tools
• Excellent written and verbal communication skills with the ability to translate business needs into actionable requirements
• Ability to work onsite full time in Des Moines, Iowa; a small relocation benefit is available if applicable
• Ability to travel 0-20%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

• Experience supporting Integrated Eligibility, Human Services, Medicaid, SNAP, TANF, Child Welfare, Workforce, or other public sector health and human services programs
• Experience working on state government technology modernization or large-scale system implementation initiatives
• Experience documenting current-state and future-state business processes, use cases, business rules, and operational procedures
• Experience with Agile methodologies, including Jira, Azure DevOps, Confluence, or similar toolsets
• Experience supporting User Acceptance Testing (UAT), System Integration Testing (SIT), test case development, and defect management
• Familiarity with eligibility determination, case management, benefits administration, or citizen-facing service delivery systems
• Experience analyzing data, developing reports, and using findings to support business decision-making and process improvements
• Experience supporting organizational change management, training, stakeholder engagement, or operational readiness activities
• Knowledge of federal and state program regulations, policies, or compliance requirements related to health and human services programs

Preferred Technical Skills

• Java / Spring Boot
• REST APIs and microservices architecture
• AWS and/or Azure cloud platforms
• Docker and Kubernetes/OpenShift
• CI/CD and DevSecOps practices
• Azure DevOps or GitHub Enterprise
• Rules engines and workflow platforms
• SQL and NoSQL databases
• Automated testing frameworks and quality engineering practices

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.