Business Analyst - invoice reconciliation $48/hr
New York, NY - onsite
TEMP TO HIRE: Maybe
***Heavy excel and PowerPoint skills required
Summary:
The Business Services team is facing increasing workload and complexity in vendor management, reporting, and invoice reconciliation. A dedicated Business Analyst will improve efficiency, accuracy, and enable better decision-making.
- Manual, time-consuming invoice reconciliation and SLA tracking
- Inconsistent reporting and fragmented data
- Limited visibility into vendor performance
- Heavy administrative workload reducing strategic focus
Proposed Solution: Hire a Business Analyst to support: - Invoice validation and discrepancy management
- SLA tracking and dashboard reporting
- Data consolidation and standardized reporting (Power BI)
- Executive presentations and insights
- Process improvements and automation
Benefits: - 2 5% reduction in billing errors
- Increased efficiency and reduced manual work
- Improved vendor performance and accountability
- Better, data-driven decision-making
ROI:
Challenges:
" Manual, time-consuming invoice reconciliation and SLA tracking
" Inconsistent reporting and fragmented data
" Limited visibility into vendor performance
" Heavy administrative workload reducing strategic focus
Proposed Solution:
Hire a Business Analyst to support:
" Invoice validation and discrepancy management
" SLA tracking and dashboard reporting
" Data consolidation and standardized reporting (Power BI)
" Executive presentations and insights
" Process improvements and automation
Benefits:
" 2 5% reduction in billing errors
" Increased efficiency and reduced manual work
" Improved vendor performance and accountability
" Better, data-driven decision-making
ROI:
Expected return within 6 12 months through cost savings, productivity gains, and risk reduction.
Recommendation:
Approve the addition of a Business Analyst role to improve financial control, operational efficiency, vendor accountability, and strategic decision-making. Either promote from within or source externally. We may have capable candidates in-house that can be repurposed (this position would replace two current contract workers)
FTE Business Analyst role to support:
Business Services Operations:
" Creating & maintaining SOP's
" Landlord resource recertifications
" SAR Ticket Management for GEAR applications
" Office Tiering / Categorization
" Metrics Reporting
Vendor Invoice Reconciliation:
" Validate invoices against contracts and SLAs
" Identify discrepancies and overbilling
" Standardizing reconciliation processes
Vendor SLA Management:
" Track SLA performance metrics
" Develop dashboards and reporting
" Escalate risks proactively
Reporting & Data Consolidation:
" Centralize data from multiple vendors
" Build consistent reporting frameworks
" Power BI Reporting for Weekly and Monthly Checklists
" Power BI Reporting for iOffice SLAs & Metrics
Executive Presentations:
" Develop leadership presentations
" Create Quarter Business Services Meeting Agendas
" Translate data into clear insights
Process Improvement:
" Streamline processes
" Supporting automation
Stakeholder Engagement:
" Collaborate across teams
Ad Hoc Analysis:
" Root cause analysis
" Audit and compliance support